There are newer employer reviews for T-Mobile

Retail Store Manager - A good opportunity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Store Manager in Indianapolis, IN
Former Employee - Retail Store Manager in Indianapolis, IN

I worked at T-Mobile full-time (more than 3 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

They invest in your training and there are good opportunities to make money. If you have done traditional retail and enjoy sales this is a great opportunity to expand your sales skills and experiences and grow professionally. And it is much easier physically than big box retail.

Cons

Very sales driven and you high accountability to achieve your goals. Tough work life balance as you are always connected to your store.

Advice to Management

Understand that your front line team of store managers does not work 9-5 M-F. The amount of conference calls and emails daily/weekly requires you to work on days off.

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  1. Helpful (2)

    Lies lies and more lies stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retention Representative in Albuquerque, NM
    Former Employee - Retention Representative in Albuquerque, NM

    I worked at T-Mobile full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Benefits, phone plan, team around you

    Cons

    ever changing goals, coach and upper mangement more concerned with their own growth. Will promise you the world and nothing will happen I was ranked number 2 in the country in RSL and 3 in the country for CLT and was fired for changing a customer to the wrong plan was never in trouble before. oter reps were suspended for cursing at customers but were allowed back give me a break.

    Advice to Management

    stop the buddy system and promote those who deserve it.

  2. Helpful (1)

    A Ford Focus Engine with a BMW Frame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chattanooga, TN
    Former Employee - Anonymous Employee in Chattanooga, TN

    I worked at T-Mobile full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I can't think of anything positive. Refocus your entire approach on employee branding, create realistic expectations and ensure that your practice is TRULY what you ARE preaching.

    Cons

    Poor management, revolving door. Refocus your entire approach on employee branding, create realistic expectations and ensure that your practice is TRULY what you ARE preaching.

    Advice to Management

    Refocus your entire approach on employee branding, create realistic expectations and ensure that your practice is TRULY what you ARE preaching.

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