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Management tends to hire people who are friends, promotion is nil

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at T-Mobile full-time for more than 5 years

Pros

Good wage, decent benefits, some good supervisors

Cons

Management hires friends, promotion is by friendship rather then by how hard you work, management doesn't hear the "little people"

Doesn't Recommend
Negative Outlook
Disapproves of CEO

2205 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Retail sales has unachievable goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at T-Mobile full-time for more than a year

    Pros

    Fun people to work with, decent health benefits, nearly free cell phone plan.

    Cons

    We were given goals each month that did not take in to account current trends in the area. Every store in the county could have a bad sales month, but it was always blamed on the reps.
    Customer service rules constantly changed making us in the field look like we were lying to our customers.
    And personally, each time I was told I was ready to be promoted, management changed and the new manager wanted time to get to know me before making any decisions.

    Negative Outlook
    No opinion of CEO
  2.  

    A half truth is worse than a whole lie!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at T-Mobile full-time for more than a year

    Pros

    PTO, young business sales teams, good benefits

    Cons

    Trying to run with the Big Dogs, AT&T Verizon Sprint.....but not ready yet. Promotes very quickly and haphazardly....hence you have incompetent managers in certain markets and YOU have to work for them..... coverage and implantation after the sale is non existent.

    Advice to ManagementAdvice

    Stop acting like you HAVE arrived in the B2B market and realize you should structure your comp plan to put real money in the sales peoples pocket who do the work......fix your coverage so major and small business accounts don't cancel so fast......

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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