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Management tends to hire people who are friends, promotion is nil

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at T-Mobile full-time for more than 5 years

Pros

Good wage, decent benefits, some good supervisors

Cons

Management hires friends, promotion is by friendship rather then by how hard you work, management doesn't hear the "little people"

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for T-Mobile

  1.  

    Retail sales has unachievable goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at T-Mobile full-time for more than a year

    Pros

    Fun people to work with, decent health benefits, nearly free cell phone plan.

    Cons

    We were given goals each month that did not take in to account current trends in the area. Every store in the county could have a bad sales month, but it was always blamed on the reps.
    Customer service rules constantly changed making us in the field look like we were lying to our customers.
    And personally, each time I was told I was ready to be promoted, management changed and the new manager wanted time to get to know me before making any decisions.

    Negative Outlook
    No opinion of CEO
  2.  

    Long-term employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at T-Mobile part-time for more than 8 years

    Pros

    Pay is above-average for retail, and the hours are better than most. Typically a fun work environment.

    Cons

    Inconsistency with focus; too much micro-managing.

    Advice to ManagementAdvice

    Listen to sales reps!

    Recommends
    Positive Outlook
    Approves of CEO
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