T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

 

Retail sales has unachievable goals.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate
Former Employee - Retail Sales Associate

I worked at T-Mobile full-time (more than an year)

Pros

Fun people to work with, decent health benefits, nearly free cell phone plan.

Cons

We were given goals each month that did not take in to account current trends in the area. Every store in the county could have a bad sales month, but it was always blamed on the reps.
Customer service rules constantly changed making us in the field look like we were lying to our customers.
And personally, each time I was told I was ready to be promoted, management changed and the new manager wanted time to get to know me before making any decisions.

Negative Outlook
No opinion of CEO

2431 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Long-term employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at T-Mobile part-time (more than 8 years)

    Pros

    Pay is above-average for retail, and the hours are better than most. Typically a fun work environment.

    Cons

    Inconsistency with focus; too much micro-managing.

    Advice to ManagementAdvice

    Listen to sales reps!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile full-time (more than 10 years)

    Pros

    Good compensation and benefits for the last ten years

    Cons

    Need a better continuing education plan.

    Advice to ManagementAdvice

    Good

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for T-Mobile

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