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3 people found this helpful  

Rare opportunity to make an impact as an individual on the future of a large organization

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director  in  Bellevue, WA
Current Employee - Director in Bellevue, WA

I have been working at T-Mobile full-time for more than 8 years

Pros

Despite its growth, T-Mobile still operates like a startup in many ways. Since there is no wireline business to weight it down like its competitors, it can think and operate differently, and more nimbly.

Cons

The downside of its nimble atmosphere is a marked lack of progress, and at times a lack of focus. This results in frequent changes of direction. Also, traditionally management has struggled to make difficult tradeoff decisions.

Advice to ManagementAdvice

Pick a strategy and stick with it!

Recommends
Positive Outlook
Approves of CEO

Other Reviews for T-Mobile

  1. 1 person found this helpful  

    Good, but stressful, bad work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Miami, FL
    Current Employee - Retail Store Manager in Miami, FL

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    Great Culture, Benefits, Salary Pay. Work flexibility.

    Cons

    Constant commission restructure forcing management to make less and less

    Advice to ManagementAdvice

    Listen to your frontline employees

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    All around, a pretty good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Henrico, VA
    Current Employee - Customer Service Representative in Henrico, VA

    I have been working at T-Mobile full-time for more than a year

    Pros

    Some of the best reasons to work for T-Mobile are the advancement opportunities, compensation, benefits, and everyone tries to live the values.

    Cons

    Some of the downsides of working for T-Mobile are the training you receive for new policies and procedures, sub-par training for new hires and vacation/sick days all combined.

    Advice to ManagementAdvice

    It would be most appreciated if upper management would check in on the new-hire classes to see that these new employees are not properly trained to handle calls once they hit the floor. When I was in training, I had to take weekly quizzes to show I was capable of using my resources PLUS role plays for four weeks before getting on the phone. Therefore, I was far better prepared to take calls.

    Recommends
    Neutral Outlook
    Approves of CEO
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