There are newer employer reviews for T-Mobile

2 people found this helpful  

Lies lies and more lies stay away

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retention Representative in Albuquerque, NM
Former Employee - Retention Representative in Albuquerque, NM

I worked at T-Mobile full-time (more than an year)

Pros

Benefits, phone plan, team around you

Cons

ever changing goals, coach and upper mangement more concerned with their own growth. Will promise you the world and nothing will happen I was ranked number 2 in the country in RSL and 3 in the country for CLT and was fired for changing a customer to the wrong plan was never in trouble before. oter reps were suspended for cursing at customers but were allowed back give me a break.

Advice to ManagementAdvice

stop the buddy system and promote those who deserve it.

Doesn't Recommend
Negative Outlook
Approves of CEO

2306 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 1 person found this helpful  

    A Ford Focus Engine with a BMW Frame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chattanooga, TN
    Former Employee - Anonymous Employee in Chattanooga, TN

    I worked at T-Mobile full-time (more than 3 years)

    Pros

    I can't think of anything positive. Refocus your entire approach on employee branding, create realistic expectations and ensure that your practice is TRULY what you ARE preaching.

    Cons

    Poor management, revolving door. Refocus your entire approach on employee branding, create realistic expectations and ensure that your practice is TRULY what you ARE preaching.

    Advice to ManagementAdvice

    Refocus your entire approach on employee branding, create realistic expectations and ensure that your practice is TRULY what you ARE preaching.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Very good company to work for. Good philosophies, decent benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Beltsville, MD
    Current Employee - Manager in Beltsville, MD

    I have been working at T-Mobile full-time (more than 10 years)

    Pros

    The company is very open with it's goals. Senior Management is staffed with people that you would like to work for.

    Cons

    Very busy, constantly shifting goals. T-Mobile is considered the 5th best cell phone carrier in the US. Not a very strong position in the industry. The end of the year is a very busy time in the industry. There is often a restriction on taking time off during the end of year holidays.

    Recommends
    Positive Outlook
    Approves of CEO
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