T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

2 people found this helpful  

Lies lies and more lies stay away

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retention Representative in Albuquerque, NM
Former Employee - Retention Representative in Albuquerque, NM

I worked at T-Mobile full-time (more than an year)

Pros

Benefits, phone plan, team around you

Cons

ever changing goals, coach and upper mangement more concerned with their own growth. Will promise you the world and nothing will happen I was ranked number 2 in the country in RSL and 3 in the country for CLT and was fired for changing a customer to the wrong plan was never in trouble before. oter reps were suspended for cursing at customers but were allowed back give me a break.

Advice to ManagementAdvice

stop the buddy system and promote those who deserve it.

Doesn't Recommend
Negative Outlook
Approves of CEO

2426 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Retail Store Manager - A good opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Indianapolis, IN
    Former Employee - Retail Store Manager in Indianapolis, IN

    I worked at T-Mobile full-time (more than 3 years)

    Pros

    They invest in your training and there are good opportunities to make money. If you have done traditional retail and enjoy sales this is a great opportunity to expand your sales skills and experiences and grow professionally. And it is much easier physically than big box retail.

    Cons

    Very sales driven and you high accountability to achieve your goals. Tough work life balance as you are always connected to your store.

    Advice to ManagementAdvice

    Understand that your front line team of store managers does not work 9-5 M-F. The amount of conference calls and emails daily/weekly requires you to work on days off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Chicago, IL
    Current Employee - Retail Sales Representative in Chicago, IL

    I have been working at T-Mobile full-time (more than 10 years)

    Pros

    coworkers and customers can be the best at times

    Cons

    customers at times. don't promote from within

    Advice to ManagementAdvice

    promote the in house talent more

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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