There are newer employer reviews for T-Mobile

2 people found this helpful  

Lies lies and more lies stay away

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retention Representative in Albuquerque, NM
Former Employee - Retention Representative in Albuquerque, NM

I worked at T-Mobile full-time (more than an year)

Pros

Benefits, phone plan, team around you

Cons

ever changing goals, coach and upper mangement more concerned with their own growth. Will promise you the world and nothing will happen I was ranked number 2 in the country in RSL and 3 in the country for CLT and was fired for changing a customer to the wrong plan was never in trouble before. oter reps were suspended for cursing at customers but were allowed back give me a break.

Advice to ManagementAdvice

stop the buddy system and promote those who deserve it.

Doesn't Recommend
Negative Outlook
Approves of CEO

2286 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Very good company to work for. Good philosophies, decent benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Beltsville, MD
    Current Employee - Manager in Beltsville, MD

    I have been working at T-Mobile full-time (more than 10 years)

    Pros

    The company is very open with it's goals. Senior Management is staffed with people that you would like to work for.

    Cons

    Very busy, constantly shifting goals. T-Mobile is considered the 5th best cell phone carrier in the US. Not a very strong position in the industry. The end of the year is a very busy time in the industry. There is often a restriction on taking time off during the end of year holidays.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Company Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Atlanta, GA
    Current Employee - Senior Software Developer in Atlanta, GA

    I have been working at T-Mobile full-time (more than 5 years)

    Pros

    Good Pay.
    Good opportunities for advancement.
    Employees are treated well.

    Cons

    EIT is full of non-techincal Senior Leadership that sometimes do not understand the ramifications of their decisions.
    Can get stale working on marketing initiatives that do not require any technical innovation.

    Advice to ManagementAdvice

    Put technical people in the position to make important technical decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
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