T-Mobile – “Progressive company focused on values that may be compromised when leaders have to hold themselves or peers accountable.”

Pros

Passion for the customers and a proactive approach to satisfying them.
T-Mobile does a great job getting the Senior Leadship message out and understood with customer facing employees.

Cons

Work life balance is a value that is not always a true reailty.
Director level and above team that cares more about sucking up to Operations rather than doing right for the employees.

Advice to Senior Management

Living the values means not compromising on integrity for popularity.