T-Mobile

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2151 Employee Reviews (View Most Recent)

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Best place to perform and grow

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Store Manager  in  Houston, TX
Current Employee - Retail Store Manager in Houston, TX

Pros

Great work ethics and value

Cons

None that I can think of.

Recommends
Positive Outlook
Approves of CEO

Other reviews for T-Mobile

  1. 1 person found this helpful  

    Sell, Sell, Sell your Soul

    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    Pros

    Great facility, pay and benfits.

    Cons

    Do as you are told, make your metrics or go home.

    Advice to ManagementAdvice

    Offer customer service to those that rock the myVOC scores and sales positions for those out of this world sellers. Are the metrics really all that important?

  2. 1 person found this helpful  

    Leadership needs to get their act together.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Atlanta, GA
    Former Employee - Director in Atlanta, GA

    Pros

    Good benefits, compensation and training. When I started working at T-Mobile, the values permeated the organization. Good values in place - not everyone living them.

    Cons

    Leadership changes strategy too frequently. Doesn't give enough time for anything to get any traction. Always restructuring the organization. I left because they strayed too much from the values.

    Advice to ManagementAdvice

    Treating people fairly and consistently doesn't mean managing everyone the same. You taught us situational leadership, let us use it. Also - changing the company structure every year is not the answer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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