There are newer employer reviews for T-Mobile

 

My experience with T-Mobile was exceptional.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Learning & Development Manager in Brownsville, TX
Former Employee - Learning & Development Manager in Brownsville, TX

I worked at T-Mobile full-time (more than 8 years)

Pros

Empowerment, Development, Great Pay and Benefits

Cons

Customer focus suffered at the cost of upselling.

Advice to ManagementAdvice

Gather feedback from the frontline before implementing procedural changes that hinder call quality.

Recommends
Positive Outlook
No opinion of CEO

2306 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 1 person found this helpful  

    Call Security

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T-Mobile

    Pros

    There were some good people but too few and far between

    Cons

    - Huge contingency of foreign nationals working on projects
    - Unqualified manager was like a lawsuit waiting to happen and senior leadership ignored and even hid the issues
    - Contractors made to work extra hours without pay

  2.  

    Retail Sales Representative Sales Representative

    Current Employee - Retail Sales Representative in Dearborn, MI
    Current Employee - Retail Sales Representative in Dearborn, MI

    I have been working at T-Mobile full-time (more than 5 years)

    Pros

    Pay is worth the work

    Cons

    Sometimes the move up isn't worth the pay cut

    Recommends
There are newer employer reviews for T-Mobile

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