T-Mobile

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2158 Employee Reviews (View Most Recent)

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My experience with T-Mobile was exceptional.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Learning & Development Manager  in  Brownsville, TX
Former Employee - Learning & Development Manager in Brownsville, TX

Pros

Empowerment, Development, Great Pay and Benefits

Cons

Customer focus suffered at the cost of upselling.

Advice to ManagementAdvice

Gather feedback from the frontline before implementing procedural changes that hinder call quality.

Recommends
Positive Outlook
No opinion of CEO

Other reviews for T-Mobile

  1. 1 person found this helpful  

    Call Security

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There were some good people but too few and far between

    Cons

    - Huge contingency of foreign nationals working on projects
    - Unqualified manager was like a lawsuit waiting to happen and senior leadership ignored and even hid the issues
    - Contractors made to work extra hours without pay

  2.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales Support Lead
    Current Employee - Business Sales Support Lead

    Pros

    It is a great place to work

    Cons

    Only con is there are little opportunities for growth or promotion

    Recommends
    Neutral Outlook
    Approves of CEO
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