There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

Sell, Sell, Sell your Soul

Former Employee - Customer Service Representative
Former Employee - Customer Service Representative

I worked at T-Mobile full-time (Less than a year)

Pros

Great facility, pay and benfits.

Cons

Do as you are told, make your metrics or go home.

Advice to Management

Offer customer service to those that rock the myVOC scores and sales positions for those out of this world sellers. Are the metrics really all that important?

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  1. Helpful (1)

    Leadership needs to get their act together.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at T-Mobile full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits, compensation and training. When I started working at T-Mobile, the values permeated the organization. Good values in place - not everyone living them.

    Cons

    Leadership changes strategy too frequently. Doesn't give enough time for anything to get any traction. Always restructuring the organization. I left because they strayed too much from the values.

    Advice to Management

    Treating people fairly and consistently doesn't mean managing everyone the same. You taught us situational leadership, let us use it. Also - changing the company structure every year is not the answer.


  2. Helpful (1)

    District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    Money was good and that's it

    Cons

    Horrible stress and hours where crazy


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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