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Fun, laid-back atmosphere with a lot of changes!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate  in  North Olmsted, OH
Current Employee - Retail Sales Associate in North Olmsted, OH

I have been working at T-Mobile part-time for more than a year

Pros

fun atmosphere, easy to sell, managers are always there to help, sales goals are beyond achievable, everything is changing right now - no contracts, full price devices, iphone 5 ... we are going to get a lot more customers which means more $$$ - the company keeps it real with it's customers and overall makes it easier for the sales associates to have the opportunity for a lot of sales!

Cons

took away the phone discounts for employees, raise freeze right now, lowest paying out of all the cellular providers, takes a while to move up in the company

Advice to ManagementAdvice

make it easier to advance! promote from WITHIN! better employee discounts ... raises...all of that good stuff - it's not like we don't have the money...

Recommends
Positive Outlook
Approves of CEO

Other Reviews for T-Mobile

  1. 2 people found this helpful  

    Once again, going public ruins a great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at T-Mobile full-time for more than a year

    Pros

    **Relaxed work environment
    **Great work-life balance
    **Pay is at or above market standards

    The recent changes towards non-contract plans & iPhone brought about when the new CEO came aboard are definitely a step in the right direction for the company and it's profitablity & abililty to deliver a great unique product to customers. That said, there has been absolutely no focus on the working environment.

    Cons

    With focus on going public and "cleaning up the financial house" there have been lots of changes. Most people understand and can get on board with the need to save money - especially considering how T-Mo was hemorrhaging customers in the past. That said, some choices, such as changes to employee phone plans, food/beverage benefits, clocks just seem to be short sighted as they have a greater negative morale impact than a positive financial one.

    Jobs have been silo-ed to the point that they are boring intelligent employees to death. Management needs to realize that people want to be more than "cog in the machine" .

    Morale is horrendous at the moment. People openly interviewing externally and no one seems to care.

    Advice to ManagementAdvice

    The focus on a quality product for the customers is definitely a step in the right direction. What is not, however, is a complete disregard for the value of your employees jobs. In a very short period of time T-Mo runs the risk of being a bottom tier "employer of last resort" in Seattle. It's sad, because it used to be quite the opposite.

    There is time to turn it around, but you need to start quick, otherwise the disease of bad morale and apathy will destroy you.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company with Great Benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSA
    Current Employee - RSA

    I have been working at T-Mobile part-time for more than 3 years

    Pros

    Great Benefits for both full time and Part time. Flexible schedule for those who have family's, open door policy that really is an open door policy, Great management overall, Lots of benefits other then phones and medical.

    Cons

    Right now, no moving up because of a hiring and promotion freeze, and It would be nice to move up, and earn more money. commission seems to be odd at times, but overall good i guess.

    Recommends
    Neutral Outlook
    Approves of CEO
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