There are newer employer reviews for T-Mobile

1 person found this helpful  

Fun atmosphere but can also be hectic if taken personal

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Augusta, GA
Current Employee - Customer Service Representative in Augusta, GA

I have been working at T-Mobile full-time (more than an year)

Pros

Benfets; Pay; People; Management is well trained

Cons

Customer reaction to offers by employees

Advice to ManagementAdvice

Good job with everything

Recommends
Positive Outlook
Approves of CEO

2282 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 1 person found this helpful  

    Great pay great training nice ppl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Csr1 in Nashville, TN
    Current Employee - Csr1 in Nashville, TN

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    the pay and the overtime and time off benefits are amazing plus $10 a month phone service

    Cons

    shift bidding, no contracts, and you have to sell on every call

    Advice to ManagementAdvice

    be more professional

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Lots of change and aggressive cost cutting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    T-Mobile is still a great place to work. They treat their employees well and have excellent benefits. Their technology is cutting edge and if all goes well with the Metro PCS merger T-Mobile should be headed in the right direction

    Cons

    The arrival of a new CEO has brought major cost cutting and the total elimination of groups that still provide vital roles. If the lay-offs continue they run the risk of losing too much talent and tenured employees.

    Advice to ManagementAdvice

    Everyone knows the cost cutting needed to happen but a goodwill gesture to the employees that are still here would go a long way. Moral is on the verge of crashing hard. Don’t ruin the company for the sake of a few cents added to the IPO

    Recommends
    Positive Outlook
    No opinion of CEO
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