There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

Fun atmosphere but can also be hectic if taken personal

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Augusta, GA
Current Employee - Customer Service Representative in Augusta, GA

I have been working at T-Mobile full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Benfets; Pay; People; Management is well trained

Cons

Customer reaction to offers by employees

Advice to Management

Good job with everything

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  1. Helpful (1)

    Great pay great training nice ppl

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Nashville, TN
    Current Employee - Csr1 in Nashville, TN

    I have been working at T-Mobile full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the pay and the overtime and time off benefits are amazing plus $10 a month phone service

    Cons

    shift bidding, no contracts, and you have to sell on every call

    Advice to Management

    be more professional


  2. Helpful (1)

    Lots of change and aggressive cost cutting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    T-Mobile is still a great place to work. They treat their employees well and have excellent benefits. Their technology is cutting edge and if all goes well with the Metro PCS merger T-Mobile should be headed in the right direction

    Cons

    The arrival of a new CEO has brought major cost cutting and the total elimination of groups that still provide vital roles. If the lay-offs continue they run the risk of losing too much talent and tenured employees.

    Advice to Management

    Everyone knows the cost cutting needed to happen but a goodwill gesture to the employees that are still here would go a long way. Moral is on the verge of crashing hard. Don’t ruin the company for the sake of a few cents added to the IPO


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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