There are newer employer reviews for T-Mobile

1 person found this helpful  

Great pay great training nice ppl

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Csr1  in  Nashville, TN
Current Employee - Csr1 in Nashville, TN

I have been working at T-Mobile full-time for more than 3 years

Pros

the pay and the overtime and time off benefits are amazing plus $10 a month phone service

Cons

shift bidding, no contracts, and you have to sell on every call

Advice to ManagementAdvice

be more professional

Recommends
Positive Outlook
Approves of CEO

2205 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 1 person found this helpful  

    Fun atmosphere but can also be hectic if taken personal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Augusta, GA
    Current Employee - Customer Service Representative in Augusta, GA

    I have been working at T-Mobile full-time for more than a year

    Pros

    Benfets; Pay; People; Management is well trained

    Cons

    Customer reaction to offers by employees

    Advice to ManagementAdvice

    Good job with everything

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Lots of change and aggressive cost cutting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Pros

    T-Mobile is still a great place to work. They treat their employees well and have excellent benefits. Their technology is cutting edge and if all goes well with the Metro PCS merger T-Mobile should be headed in the right direction

    Cons

    The arrival of a new CEO has brought major cost cutting and the total elimination of groups that still provide vital roles. If the lay-offs continue they run the risk of losing too much talent and tenured employees.

    Advice to ManagementAdvice

    Everyone knows the cost cutting needed to happen but a goodwill gesture to the employees that are still here would go a long way. Moral is on the verge of crashing hard. Don’t ruin the company for the sake of a few cents added to the IPO

    Recommends
    Positive Outlook
    No opinion of CEO
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