There are newer employer reviews for T-Mobile

 

TMO is a great place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Finance Manager  in  Bellevue, WA
Current Employee - Finance Manager in Bellevue, WA

I have been working at T-Mobile full-time for more than 10 years

Pros

Values, work life balance, opportunity to grow and free lance.

Cons

Struggles to compete with ATT and Verizon have impacted compensation over the last several years.

Advice to ManagementAdvice

Remain transparent and don't be afraid to make bold moves to shake up the market.

Recommends
Positive Outlook
Approves of CEO

2231 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 1 person found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative  in  El Cerrito, CA
    Former Employee - Retail Sales Representative in El Cerrito, CA

    I worked at T-Mobile part-time for more than 3 years

    Pros

    Great health benefits and 3-weeks of PTO (with commission added). 50% off cell phones and a $5 monthly plan (able to add up to 4 lines).

    Cons

    Management ethics are one of the largest issues. Employee phone benefits were constantly changing. Promotion is slow and difficult.

    Advice to ManagementAdvice

    There is no communication between upper management and employees (listening to your employees are crucial for company success).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Chicago, IL
    Current Employee - Retail Sales Associate in Chicago, IL

    I have been working at T-Mobile part-time for more than 5 years

    Pros

    Worked with T-mobile for 5 years and there are many others who stayed with the comapny for even longer. They provide good pay for the position, a fair commission structure, lots of support from management, and a GREAT work life balance. There is TONS of PTO time available and it was not uncommon to see reps take vacation for 3 weeks or a month at a time, plus they supplement your commission while you're on vacation. In the stores where I worked, the competition among reps was alway friendly and there was no stealing customers from each other, but I've heard of that happening at other locations. If you work hard, you will be promoted. They offer good service and fair pricing to customers (comparatively) so the products are not hard to sell at all. Overall, great company, they truly live their corporate vales. "I am T-mobile, count on me"

    Cons

    The wireles industry changes very frequesntly, so there will ALWAYS be new phones, new services, new plans and new everything to keep up with. Also, there is always the chance that you'll get a bad manager, or greedy co-workers who steal your sales, but in general my personal experience was very good. They have a "black-out" period around the holidays where no one can take vacation...but my birthday falls during this period and I was always able to take a birthday vacation, but that's because my managers were all really cool.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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