There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Sales Development Representatvie

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Development Representative in Saint Louis, MO
Former Employee - Sales Development Representative in Saint Louis, MO

I worked at T-Mobile full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Good hours and equivalent pay for the work. Put in a position to succeed in this role with manager support. Great coworkers and supervisors.

Cons

Directives were often changed at the last minute. There are not very good opportunities for career advancement here because of poor company performance.

Advice to Management

Define career paths and more support from upper management

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  1. Helpful (1)

    It was great at first. I understand why there is such a high turnover rate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist
    Former Employee - Technical Support Specialist

    I worked at T-Mobile full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay is decent. Variety of schedules.

    Cons

    Business model changes too often and too drastic. Very little room for advancement and the advancement is very minimal. They education assistant is very limited and employers make it difficult to take advantage of the benefit.

    Advice to Management

    Management need to have more input by employees as to how to increase customer service. Be honest about advancement opportunities.


  2. Helpful (1)

    It is a job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist
    Former Employee - Technical Support Specialist

    I worked at T-Mobile full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The salary was above average for a call center. Discount on cell plans and overall benefit package was good.

    Cons

    Call center. There is a lot of metrics that you have to meet in order to get a bonus. Constantly changing the metrics.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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