There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Fix Phones

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Specialist in Colorado Springs, CO
Current Employee - Technical Support Specialist in Colorado Springs, CO

I have been working at T-Mobile full-time (More than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great pay and benifits health care is unbelivable

Cons

Call center? typical metrics must be met deal with people all day

Advice to Management

keep up maybe listen to employeess a little more

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  1. Helpful (1)

    Great job, no stability..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Development Representative in Las Vegas, NV
    Former Employee - Sales Development Representative in Las Vegas, NV

    I worked at T-Mobile full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    great pay
    great benefits
    freedom to control work schedule

    Cons

    no stability with every changing policys
    lack of long standing structure

    Advice to Management

    built laid out plans to execute out in the field.

  2. Helpful (1)

    Unrealistic goals for Reps, no sick leave, poor benefits and more stress than you can imagine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Representative in Wichita, KS
    Former Employee - Senior Representative in Wichita, KS

    I worked at T-Mobile full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros to this job. Any you can imagine are quickly overshadowed.

    Cons

    The stress is incredible. Your coach may bonus but you never will. The goals are unrealistic. They went way downhill over the last 3 years. No longer a JD Power award winner for customer service and getting passed up by smaller companies with better customer service. All they care about is call time.

    Advice to Management

    You are all quitting. What advice can I give? Jump ship while you still can.

There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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