There are newer employer reviews for T-Mobile

Not a bad seasonal job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate in Willowbrook, IL
Former Employee - Sales Associate in Willowbrook, IL

I worked at T-Mobile part-time

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Not a high pressure management staff

Cons

Hours are not as flexible as i hoped for being part-time

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  1. Helpful (1)

    Stay away- internal culture has changed since their initial offer to sell to AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager
    Former Employee - Retail Store Manager

    I worked at T-Mobile full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Some good people who are competent in their roles. Maximum benefits including: full medical, 401k match, discounts at online retailers, phone benefit.

    Cons

    Ethical issues reside within the company and their T-Mobile Values have become little more than writing on the wall. This was especially apparent with their handling of the whistle blower who challenged the accuracy of their coverage map- they fired him and were sued. They lost the court battle and paid the man a large sum of money. However, they did nothing to change the map. Speak candidly with anyone in their engineering group and they will tell you how unreliable the network is and how powerless management makes them to fix it. This is just one example of how senior management directs the stream of lies to consumers and employees. Delusional is the best word to describe the happy-go-lucky attitude of the management as they continue to bleed customers, employees and profits.

    Advice to Management

    Sell the company to someone who will actually care about making it a success.

  2. Helpful (1)

    I should have left sooner!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist in Colorado Springs, CO
    Former Employee - Technical Support Specialist in Colorado Springs, CO

    I worked at T-Mobile full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cheap employee phone plans, good medical/dental benefits.

    Cons

    Micro managing, micro managing, micro managing

    Advice to Management

    See what it's like in the shoes of a tech support rep instead of spending all your time in your office.

There are newer employer reviews for T-Mobile

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