There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (3)

Great culture

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Meridian, ID
Current Employee - Customer Service Representative in Meridian, ID

I have been working at T-Mobile full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Relaxed, positive, it is what you make it.

Cons

Lots of people aiming to promote to few positions. Very cliquish and political.

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  1. Helpful (1)

    Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Paramus, NJ
    Former Employee - Manager in Paramus, NJ

    I worked at T-Mobile full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, good upper managment, work life bal is awasome. Great health benafits and time off. Discount on phone plans and free phones if you wim sales contest.

    Cons

    Cut in comission when company changes pay structure, sales delcine in recent years has forced many cut backs.

    Advice to Management

    marketing will drive sales, you need to spend if you want to win share in the wirless playground.


  2. supportive management. However, many of the processes implemented are not cohesive with frontline environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in San Francisco, CA
    Former Employee - Retail Sales Representative in San Francisco, CA

    I worked at T-Mobile full-time (More than 3 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Supportive management and a lot of opportunities to win the latest phones. Also offer tuition reimbursement. Learn many productive things about the latest technology.

    Cons

    Corporate decisions tend to hinder the customer - sales rep interaction. Many times new sales steps were created by corporate and they were just not realistic with how the real life interactions happen between customers. Also, the work/life balance is not very good.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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