T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

 

Best Culture and work atmosphere.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Development Manager in Sunrise, FL
Current Employee - Business Development Manager in Sunrise, FL

I have been working at T-Mobile full-time (more than 3 years)

Pros

The pay is on the low side, but descent, benefits are great. The people you work with are very supportive. Lot's of opportunity for a "go getter" in B2B. They like to hire and promote from within. Tons of promotions to make spiffs and extra bonus. You will get lot's of headhunters and HR people from other companies calling you with offers for more money. Once at T-Mobile you never want to leave. Most that leave come back after a year or two. B2B, It's just such a great place to work. If you are a slacker, you will be ousted and quickly promoted to customer. If you do the activities, get in front of the prospects, the sales are easy and fun.

Cons

Training if sub-par in B2B, and it is a truly sink or swim, think fast and move fast position , as it should be, B2B product range is very limited on plans and pricing. Serious lack of direction and planning with slap shot approach to business product development. Sales Order process for B2B is still in the hard paper 13 page document stage from the 80's. Lack of coordination between Sales Reps and order filling coordinators seriously delays the process and crates huge man hour waste.
You just spend more time writing, fixing and submitting orders than selling. However, they still make it fun to work there if, you don't get too uptight and just go with the flow and stay proactive.

The major focus is still on Retail and you have to accept that as a B2B Rep.
The cons are definitely not serious enough to be a deal breaker and you have to have hope that the "fix" is just around the corner to help you become that "super Sales Machine".

Advice to ManagementAdvice

B2B Management does what they can with what they have. Just, continue pushing for the fixes in the order process and newer competitive products and features to present to larger accounts.

Recommends
Positive Outlook
Approves of CEO

2371 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    supportive management. However, many of the processes implemented are not cohesive with frontline environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative in San Francisco, CA
    Former Employee - Retail Sales Representative in San Francisco, CA

    I worked at T-Mobile full-time (more than 3 years)

    Pros

    Supportive management and a lot of opportunities to win the latest phones. Also offer tuition reimbursement. Learn many productive things about the latest technology.

    Cons

    Corporate decisions tend to hinder the customer - sales rep interaction. Many times new sales steps were created by corporate and they were just not realistic with how the real life interactions happen between customers. Also, the work/life balance is not very good.

    Recommends
    No opinion of CEO
  2.  

    Not your usual carrier - its the Uncarrier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Bellevue, WA
    Current Employee - Marketing Director in Bellevue, WA

    I have been working at T-Mobile full-time (more than an year)

    Pros

    It still is a small company compared to the industry heavyweights, which makes it much more personal, agile and a fun place to work. Regular company, department and team events are making this my best place to work so far.

    Cons

    Recent cost cutting had some negative side effects like no more free soda, but I guess that is complaining on a very high level.

    Advice to ManagementAdvice

    Keep up the good work and keep this company growing. The rest will come with it.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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