T-Mobile

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There are newer employer reviews for T-Mobile

 

Best Culture and work atmosphere.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Development Manager in Sunrise, FL
Current Employee - Business Development Manager in Sunrise, FL

I have been working at T-Mobile full-time (more than 3 years)

Pros

The pay is on the low side, but descent, benefits are great. The people you work with are very supportive. Lot's of opportunity for a "go getter" in B2B. They like to hire and promote from within. Tons of promotions to make spiffs and extra bonus. You will get lot's of headhunters and HR people from other companies calling you with offers for more money. Once at T-Mobile you never want to leave. Most that leave come back after a year or two. B2B, It's just such a great place to work. If you are a slacker, you will be ousted and quickly promoted to customer. If you do the activities, get in front of the prospects, the sales are easy and fun.

Cons

Training if sub-par in B2B, and it is a truly sink or swim, think fast and move fast position , as it should be, B2B product range is very limited on plans and pricing. Serious lack of direction and planning with slap shot approach to business product development. Sales Order process for B2B is still in the hard paper 13 page document stage from the 80's. Lack of coordination between Sales Reps and order filling coordinators seriously delays the process and crates huge man hour waste.
You just spend more time writing, fixing and submitting orders than selling. However, they still make it fun to work there if, you don't get too uptight and just go with the flow and stay proactive.

The major focus is still on Retail and you have to accept that as a B2B Rep.
The cons are definitely not serious enough to be a deal breaker and you have to have hope that the "fix" is just around the corner to help you become that "super Sales Machine".

Advice to ManagementAdvice

B2B Management does what they can with what they have. Just, continue pushing for the fixes in the order process and newer competitive products and features to present to larger accounts.

Recommends
Positive Outlook
Approves of CEO

2515 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 2 people found this helpful  

    Waste of my experience and knowledge to work there, it was stressful the expectations they set on employees with little

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Redmond, OR
    Former Employee - Customer Service Representative in Redmond, OR

    I worked at T-Mobile full-time (less than a year)

    Pros

    They have descent benefits and pay for the level of experience needed for the entry level positions they had available.

    Cons

    Stressful with extreme expectations and questionable ethics.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile full-time

    Pros

    You can do lateral moves within the company

    Cons

    commission payout in the store is terrible
    the management is horrible and unprofessional

    Advice to ManagementAdvice

    n/a

    Doesn't Recommend
    No opinion of CEO
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