T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

2 people found this helpful  

Excellent Pay, Bonus, Benefits/The job was stressful

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Daniel Island, SC
Former Employee - Customer Service Representative in Daniel Island, SC

I worked at T-Mobile full-time (more than an year)

Pros

Pay, Benefits, Bonus. The environment is not a your typical work environment. We sang and danced and played music at work. We had contests and fun things to do at work

Cons

Stressful to meet monthly goals. The coachs and seniors were very helpful and knowledgeable but some of them didn't know how to tell you how to improve, they would just want you to.

Advice to ManagementAdvice

n/a

Recommends
No opinion of CEO

2428 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 1 person found this helpful  

    From customers to numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Specialist in Allentown, PA
    Current Employee - Technical Support Specialist in Allentown, PA

    I have been working at T-Mobile full-time (more than 5 years)

    Pros

    Great work environment and lots of incentives

    Cons

    Unrealistic metrics for technical support.
    After a few years they became focused on speed over quality for support

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Lesson Learned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Charleston, SC
    Current Employee - Customer Service Representative in Charleston, SC

    I have been working at T-Mobile full-time (less than an year)

    Pros

    The money per hour but nothing else would be a pro.

    Cons

    The company has no morals or respect for their employees. They feel that the hourly compensation is enough to put up with the stress and down playing they do to their employees. They could care less if you are ill, family passes away, culture values, family oriented, or anything about their employees as long as they're getting money made.

    Advice to ManagementAdvice

    At the local center, they have their favorites and you're going no where unless you are a favorite.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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