There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

best placed to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Pompano Beach, FL
Current Employee - Customer Service Representative in Pompano Beach, FL

I have been working at T-Mobile full-time (More than 5 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

great benefits and incentives, great management.

Cons

closed call centers, laid off, metro pcs

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  1. Great training, obtained invaluable team building experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Allentown, PA
    Former Employee - Supervisor in Allentown, PA

    I worked at T-Mobile full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    -Great for experience working in teams
    -mobile technology experience
    -training on telecommunications and mobile networks
    -employee recognition program was well above average

    Cons

    -Outsourced my job to foreign country
    -Corporate environment, too distant of a connection to upper management
    -slow process for technological upgrades and improvements to employee resources

    Advice to Management

    -I would suggest that the management could benefit from more face to face interaction with the subordinate employees. It seemed as though there presence was mostly only during times of struggle or underperformance.


  2. T-Mobile is a good employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Wichita, KS
    Current Employee - Customer Service and Sales Representative in Wichita, KS

    I have been working at T-Mobile full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A good company to work for, good benefits, currently led by a progressive and charismatic CEO.

    Cons

    Can be somewhat stressful, takes a patient and resilient personality to be successful

    Advice to Management

    Stock grant was a good move, but wages could be higher, or alternately offer profit sharing.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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