T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

1 person found this helpful  

Not bad

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Representative in Lenexa, KS
Former Employee - Customer Service Representative in Lenexa, KS

I worked at T-Mobile full-time (more than an year)

Pros

The benefits were Good people, fun atmosphere, good bonuses. You were able to take time off almost anytime you needed it.

Cons

The cons were that they were Slow to promote, Procedures changed all the time, Sales goals req, shipped jobs overseas. Why a company would choose to shut down one of the top 3 call centers in the country makes no sense to me, but they did it.

Advice to ManagementAdvice

Keep your top call centers open in the US and stop shipping all the jobs overseas

Recommends
Negative Outlook
Approves of CEO

2428 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Bellevue, WA
    Former Employee - Project Manager in Bellevue, WA

    I worked at T-Mobile as a contractor (more than an year)

    Pros

    They want you to grow personally and professionally they offer great workshops. The training is awesome.

    Cons

    All of the better jobs are in Seattle, WA

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    All around decent experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Frisco, TX
    Former Employee - Sales Associate in Frisco, TX

    I worked at T-Mobile part-time (more than an year)

    Pros

    Possibility is high in making good money with commission.
    Good leadership.
    Great Benefits.

    Cons

    Constantly changing commission format and sales training.
    Commission calculations can be off by a few dollar to a hundred.
    Slow paced moving upwards in the company.

    Advice to ManagementAdvice

    Be sure that you pick a sales strategy that works and stick to it. One of the most annoying things as a sales associate was constantly switching what product to focus on instead of the services as a whole.

    Recommends
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for T-Mobile

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