There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

Not bad

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Lenexa, KS
Former Employee - Customer Service Representative in Lenexa, KS

I worked at T-Mobile full-time (More than a year)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

The benefits were Good people, fun atmosphere, good bonuses. You were able to take time off almost anytime you needed it.

Cons

The cons were that they were Slow to promote, Procedures changed all the time, Sales goals req, shipped jobs overseas. Why a company would choose to shut down one of the top 3 call centers in the country makes no sense to me, but they did it.

Advice to Management

Keep your top call centers open in the US and stop shipping all the jobs overseas

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  1. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Project Manager in Bellevue, WA
    Former Contractor - Project Manager in Bellevue, WA

    I worked at T-Mobile as a contractor (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They want you to grow personally and professionally they offer great workshops. The training is awesome.

    Cons

    All of the better jobs are in Seattle, WA


  2. sr engineer technical support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at T-Mobile as a contractor (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good working environment, good Compensation for work

    Cons

    few managers have south Asian mentality for working


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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