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There are newer employer reviews for T-Mobile

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Helpful (1)

Great Benefits!!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supervisor
Former Employee - Supervisor

I worked at T-Mobile full-time (More than 10 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

They have a great benefit package. I learned a lot about managing people under high stress.

Cons

Working with integrity can be a struggle dependant on your location. At times, management will blatantly overlook how Teams are obtaining their goals and reward those who acheive them under false practices. This makes it extremely hard for those who work with unwaivering integrity and meet their goals but don't exceed them as much as others that have found systematic ways to surpass the goals set. But, this does depend on location. Overall, it is a good company to work for and they strive to meet the needs of he customer base which is what is most important.

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  1. Like working in the wild west

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Seattle, WA
    Current Employee - Senior Manager in Seattle, WA

    I have been working at T-Mobile full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    There are always opportunities to get involved in a wide range of different programs and initiatives Although not by design, teams and roles are very loosely defined and constantly over-lap, which allows you to almost define your scope (not always a pro...) Good pay Relaxed working environment

    Cons

    Terrible organizational structure and investment in people All decisions are made by very few senior execs and largely on gut or short term publicity Lots of red tape to get anything approved (unless its sponsored by the CEO/CMO) No real review process so business continues to make the same mistakes No clear ownership - every project is jointly managed by lots of different teams

    Advice to Management

    Manage your team as a resource and stop acting as individual contributors - too many execs have been at the company too long and as a result contribute to the dysfunction instead of challenging it.


  2. Wasted potential , terrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA in Arlington, VA
    Current Employee - RSA in Arlington, VA

    I have been working at T-Mobile part-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great potential for earnings depending of location. One of the highest paid part time retail possitions

    Cons

    Lot of red tape for everything, is amazing the amount of hoops you got to jump through just to get your job done. Management comes up with "new and improved strategies" every other month. More and more responsibilities , same pay. Metrics do not reflect performance. The company values, like the cake ... are a lie.

    Advice to Management

    Give more freedom to reps, do not treat them like retards. Streamline sales process, stop piling useless paperwork on reps during sales process. Upgrade your entire sales system and hardware. Reward top revenue not silly metrics. No matter how much you want it, there is no magic system to make customers by whatever overpriced junk you want. Stop blaming reps for everything that goes wrong in the company.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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