T-Mobile

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Was in a retail location in Tampa. Enjoyed the atmosphere and co-workers for the most part. Enjoyed my time there.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate  in  Tampa, FL
Former Employee - Retail Sales Associate in Tampa, FL

Pros

Great benefits and employee phone program. Enjoyed the face-to-face interaction with the public.

Cons

Quota driven of course. I'm no pushy sales person.

Other reviews for T-Mobile

  1.  

    Working at T-Mobile is always a new adventure everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate  in  Maplewood, MN
    Current Employee - Retail Sales Associate in Maplewood, MN

    Pros

    Always something new, great pay

    Cons

    lots of goals, long hours, bad customers

    Advice to ManagementAdvice

    Put yourself in the shoes of the front line employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    High Stress / High Pay = Not Worth It

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Richmond, VA
    Former Employee - Supervisor in Richmond, VA

    Pros

    Pay is VERY good, especially as you advance. T-Mobile wants you to make money, there is no question about that.

    Cons

    Upper management is 100% joke. They promote people just to fill head counts. If you are on the "in" your getting promoted quickly. If you are not, better luck somewhere else. They even bring on team managers that are brand new and give them 0% training. It isn't the managers fault at all, it starts with the GM & AD. They expect a supervisor that was very successful with great schedules = they will be a great manager. They supply them with no training or help , just sink or swim. They cannot keep people to begin with and have to fill head counts with anybody because the stress is unreal. I am an extremely happy go lucky and go with the flow person where very little gets to me. My final year at t-mobile was the worst 12 months of my entire life. I almost had a heart attack once and ended up quitting to probably save my life. Lastly, the CSR's that do well cheat, plain & simple. It is impossible to have a "meeting" talk time AND still meet the other goals such as callbacks within 48 hours and sales quota.

    Advice to ManagementAdvice

    Open your eyes a little bit, the people who you "think" are great , aren't.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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