T-Mobile

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2151 Employee Reviews (View Most Recent)

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1 person found this helpful  

Excellent company, with people who really care for the customer and for each other

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager  in  Bellevue, WA
Former Employee - Senior Manager in Bellevue, WA

Pros

Extensive coaching environment and focus on developing people, and they live their values. Employee and customer satisfaction are 2 main priorities.

Cons

Technology and internal infrastructure needs upgrading to make things easier for employees and internal ordering/service processes which affect customers.

Advice to ManagementAdvice

Continue to focus on customer and employee satisfaction. It is what made the company successful years ago and you need to get back to that focus.

Recommends
Positive Outlook
No opinion of CEO

Other reviews for T-Mobile

  1.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Care Representative  in  Tampa, FL
    Current Employee - Financial Care Representative in Tampa, FL

    Pros

    Lots of opportunity to advance, great benefits phone plans, insurance paid holidays.

    Cons

    getting time off can be difficult, meeting stats that are sometimes out of your control and told it will just balance out. Getting promoted is who you know, not what you know.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer  in  Bellevue, WA
    Current Employee - Senior Engineer in Bellevue, WA

    Pros

    Work life balance is good

    Cons

    Company isn't doing any full time hiring.

    Recommends
    Positive Outlook
    Approves of CEO
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