T-Mobile
3.3 of 5 1,843 reviews
www.tmobile.jobs Bellevue, WA 5000+ Employees

1843 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Overall, amazing benefits, good pay and room to grow with the company.

Retail Store Manager (Current Employee)
Minneapolis, MN

I have been working at T-Mobile full-time for more than 3 years

ProsTime off, pay incentives, discounts on plan, health care, etc. you get paid a good salary and can maintain a work life balance. The company is going in the right direction as well with the uncarrier model and will continue to be a step ahead. Great CEO.

ConsOut dated systems and frustrating commission set up that doesn't match real life goals. Reporting is never accurate. Can be a bit of a boys club as a lot of managers and DMs are friends outside of work which can cause conflict of interest.

Advice to Senior ManagementFix commission to reflect actual performance, and get new infrastructure of computers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

magenta madness

Retail Sales Representative (Current Employee)
Austin, TX

I have been working at T-Mobile full-time for more than 5 years


Pros: great pay and benefits, great colleages Cons: random hours, customers can be not very nice sometimes Advice to Senior Management: be aware of frontline Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

 

Inadequate coaching

Tech Support (Current Employee)
Colorado Springs, CO

I have been working at T-Mobile full-time for less than a year


Pros: Pay was good, customers were mostly pleasant especially considering their… Cons: Unrealistic promises from retail stores to customers regarding service making customers very unhappy with lack of coverage at their home. I was put on… Advice to Senior Management: Reconsider the fact that whether empathy statements are made or not,… More

There are newer reviews on T-Mobile.

Worked for T-Mobile? Contribute to the Community!

T-Mobile – Why Work for Us?

Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven atmosphere where no… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at T-Mobile reviews and ratings — including employee satisfaction and approval rating for T-Mobile CEO John Legere. All reviews posted anonymously by T-Mobile employees.