There are newer employer reviews for T-Mobile

 

Overall, amazing benefits, good pay and room to grow with the company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Store Manager in Minneapolis, MN
Current Employee - Retail Store Manager in Minneapolis, MN

I have been working at T-Mobile full-time (more than 3 years)

Pros

Time off, pay incentives, discounts on plan, health care, etc. you get paid a good salary and can maintain a work life balance. The company is going in the right direction as well with the uncarrier model and will continue to be a step ahead. Great CEO.

Cons

Out dated systems and frustrating commission set up that doesn't match real life goals. Reporting is never accurate. Can be a bit of a boys club as a lot of managers and DMs are friends outside of work which can cause conflict of interest.

Advice to ManagementAdvice

Fix commission to reflect actual performance, and get new infrastructure of computers.

Recommends
Positive Outlook
Approves of CEO

2314 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Redmond, OR
    Former Employee - Customer Service Representative in Redmond, OR

    I worked at T-Mobile full-time (more than an year)

    Pros

    Pay, training, bonuses, benefits, & shifts

    Cons

    changing supervisors every three months

    Advice to ManagementAdvice

    great company

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    T-mobile Sales Associate for 1.5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chandler, AZ
    Former Employee - Sales Associate in Chandler, AZ

    I worked at T-Mobile part-time (more than an year)

    Pros

    i worked for T-mobile as a sales associate for a little over a year and a half. they have a great learning structure and care about their employees. They work as a family. They take pride in ownership and give you the opportunities to make some awesome money. Made more money at a part-time retail job then some people do. Theres a lot of perks working for this company. For instance, make a bunch of money, save a ton on your cellphone bill, at part time 1, full health benefits(health, dental, eye, life ins) 401k. etc etc

    Cons

    You are measured in absolutely every thing they sell, may it be data, Add-a-line, or just accessories and if you don't make your goals consistently and have the confidence to sell then you shouldn't even waste your time because t-mobile will drop you in a heart-beat.

    Advice to ManagementAdvice

    store managers need to follow up with your associates with expectations and especially if they get disciplined, they aren't mind readers on what you want and your expectations are . on more then one different occasion with different managers i was written up for not making goals and told i would receive help and training from managers and then i would follow up and it wouldn't happen. How can an associate commit to you if you don't take the time to commit to them. Thats setting your team up for failure.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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