There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Good pay, systems could be better.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Associate
Current Employee - Retail Sales Associate
Recommends
Positive Outlook
Approves of CEO

I have been working at T-Mobile part-time (More than a year)

Pros

Company seems to be on the rise. Commission was better than most wireless companies, flexibility in work schedules, payed time off , benefits were good, tuition reimbursement if you are a student for certain majors.

Cons

The systems they use are out-dated, leaving customers upset that simple processes such as taking a payment or selling out a single item take long to complete. Its frustrating for employees as well.

Advice to Management

Upgrade the POS systems , it decreases employee moral when customers are upset about something out of out their control and makes even the simplest of tasks tedious and time consuming.

Other Employee Reviews for T-Mobile

  1. Feedback Oriented...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Hoover, AL
    Former Employee - Billing Specialist in Hoover, AL
    Recommends
    Approves of CEO

    I worked at T-Mobile full-time (Less than a year)

    Pros

    Great benefits. Even provides childcare. That is the only thing that I will miss. I would work for them again, just in another position.

    Cons

    You get so much feedback that you may end up being told to do the opposite of what someone tells you. Schedule bidding is determined by your call stats.

    Advice to Management

    Get your supervisors on one page.


  2. Not a bad stepping stone.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 8 years)

    Pros

    Training opportunities; travel opportunities; the medical benefits are great and affordable; amount of pto is fair

    Cons

    Small company atmosphere, so people can be unprofessional at times, not a lot of room to grow; salary isnt as competitive as the other providers


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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