T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

 

Overall okay experience. I learned a lot that I can take with me and use in my future career.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative II in Albuquerque, NM
Former Employee - Customer Service Representative II in Albuquerque, NM

I worked at T-Mobile full-time (more than 5 years)

Pros

Best reason would be the great benefits. They have 401k retirement, child care, and great cheap health benefit options.

Cons

The biggest downside would be the favortism between the managers and the employees.

Advice to ManagementAdvice

Keep it professional and fair.

Doesn't Recommend
Negative Outlook
No opinion of CEO

2371 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 1 person found this helpful  

    Exciting Ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Seattle, WA
    Current Employee - Director in Seattle, WA

    I have been working at T-Mobile full-time (more than 10 years)

    Pros

    Fast paced. I went for, and received several promotions throughout my time there. The compensation is well above average from my experience there.

    Cons

    Growth has turned T-Mobile into a company that is much slower to change and adapt, at least until the last several months. They work people very hard.

    Advice to ManagementAdvice

    Keep shaking up the wireless industry.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall, amazing benefits, good pay and room to grow with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in Minneapolis, MN
    Current Employee - Retail Store Manager in Minneapolis, MN

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    Time off, pay incentives, discounts on plan, health care, etc. you get paid a good salary and can maintain a work life balance. The company is going in the right direction as well with the uncarrier model and will continue to be a step ahead. Great CEO.

    Cons

    Out dated systems and frustrating commission set up that doesn't match real life goals. Reporting is never accurate. Can be a bit of a boys club as a lot of managers and DMs are friends outside of work which can cause conflict of interest.

    Advice to ManagementAdvice

    Fix commission to reflect actual performance, and get new infrastructure of computers.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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