There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Overall okay experience. I learned a lot that I can take with me and use in my future career.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative II in Albuquerque, NM
Former Employee - Customer Service Representative II in Albuquerque, NM

I worked at T-Mobile full-time (More than 5 years)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

Best reason would be the great benefits. They have 401k retirement, child care, and great cheap health benefit options.

Cons

The biggest downside would be the favortism between the managers and the employees.

Advice to Management

Keep it professional and fair.

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  1. Overall, amazing benefits, good pay and room to grow with the company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Minneapolis, MN
    Current Employee - Retail Store Manager in Minneapolis, MN

    I have been working at T-Mobile full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Time off, pay incentives, discounts on plan, health care, etc. you get paid a good salary and can maintain a work life balance. The company is going in the right direction as well with the uncarrier model and will continue to be a step ahead. Great CEO.

    Cons

    Out dated systems and frustrating commission set up that doesn't match real life goals. Reporting is never accurate. Can be a bit of a boys club as a lot of managers and DMs are friends outside of work which can cause conflict of interest.

    Advice to Management

    Fix commission to reflect actual performance, and get new infrastructure of computers.


  2. magenta madness

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Austin, TX
    Current Employee - Retail Sales Representative in Austin, TX

    I have been working at T-Mobile full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay and benefits, great colleages

    Cons

    random hours, customers can be not very nice sometimes

    Advice to Management

    be aware of frontline


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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