2171 Employee Reviews (View Most Recent)

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Customer Service and Sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at T-Mobile full-time

Pros

Great benefits. Fast paced environment, never get bored because its always changing

Cons

Just like any call center, your work is not the only thing reviewed. There needs to be more balance in the expectations from one manager to another.

Advice to ManagementAdvice

Be more consistent and look past just the surface of someone's skills

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for T-Mobile

  1.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at T-Mobile part-time for more than a year

    Pros

    Great Compensation
    Flexible Schedule
    Fun place to work
    Great benefits

    Cons

    Not efficient when it comes to their employee's needs
    Demanding

    Recommends
    Approves of CEO
  2.  

    Fabulous in the beginning of Redmond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Management (Coach/Team Manager  in  Redmond, OR
    Former Employee - Middle Management (Coach/Team Manager in Redmond, OR

    I worked at T-Mobile full-time for more than 5 years

    Pros

    Great benefits, a lot of good people to work with, awesome reward and recognition, good promotional opportunities. Great training opportunities for leaders, learned a lot over the years

    Cons

    Challenging goals that make it hard (but not impossible) to succeed.
    Lots of changes frequently
    The GM was a bully and did not live the values. Ruined the culture that was built before him

    Advice to ManagementAdvice

    Make sure that Sr Leadership is accountable as much as anyone else. Go back and research what made t-mobile one of the best places to work, why isn't tmobile there any longer? The focus switched to only the bottom line once Sue Nokes left. It used to balance company needs and employee needs, now it's just another corporate mass of cubicles

    Neutral Outlook
    Approves of CEO
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