There are newer employer reviews for T-Mobile

1 person found this helpful  

My experience at T-Mobile was great!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate  in  Cerritos, CA
Current Employee - Retail Sales Associate in Cerritos, CA

I have been working at T-Mobile part-time for more than a year

Pros

Great working environment.
Good people.
Good money as a college student.

Cons

If your not planning to pursue a career in sales you'll find yourself leaving to explore other opportunities related to your interests.

Recommends
Positive Outlook
No opinion of CEO

2197 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Growth potential - They promote from within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Bellingham, WA
    Former Employee - Customer Service Representative in Bellingham, WA

    I worked at T-Mobile full-time for more than a year

    Pros

    T-Mobile has great benefits and great pay. They have excellent training (on soft skills as well as technical skills). Some of the training I received when I was there has helped me to be successful in companies I worked for after I left. They have a pay for performance culture and a great support system set up to coach you to push yourself and be successful. They have shift realignments about every 6 months based on performance which is a plus if you put the effort in to meeting/exceeding metric goals. After about a year I received a promotion.

    Cons

    Call center and customer service jobs can be highly stressful by nature. You have to have tough skin for the unpleasant calls that come along and still be able to maintain professionalism. Some people had a hard time with meeting the rigorous call center metrics and quality goals.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at T-Mobile full-time for less than a year

    Pros

    It was a fun and exciting job the staff was great and the training was very knowledgeable

    Cons

    They closed the office location down

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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