There are newer employer reviews for T-Mobile

Great Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Associate in Elizabethtown, KY
Former Employee - Retail Sales Associate in Elizabethtown, KY

I worked at T-Mobile full-time (more than 5 years)

Pros

Excellent Salary
Great Phone Benefits
Excellent Healthcare

Cons

Must work weekends and nights
Hard to move up
Very high quotas

Advice to ManagementAdvice

Provide more leadership training for someone looking to move into managment

Recommends
Positive Outlook
Approves of CEO
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  1. Constant learning, constant change, exceptional customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Baltimore, MD
    Current Employee - Retail Sales Representative in Baltimore, MD

    I have been working at T-Mobile part-time (less than a year)

    Pros

    Learning IT and communications, interfacing directly with a great team.

    Cons

    As soon as you can retain information, it changes.

    Advice to ManagementAdvice

    Promote, team building from with store teams. Take thee best reps and incentivize they share best practices.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Suspension Spinoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service and Sales Representative in Springfield, MO
    Former Employee - Senior Customer Service and Sales Representative in Springfield, MO

    I worked at T-Mobile full-time (more than a year)

    Pros

    Awesome pay, great benefits including health insurance, life insurance, 401K, employee phone plans, discount devices each year of employment, paid time off, daycare assistance, tuition reimbursement, etc.

    Cons

    Only way to have an absence excused is by having a dr. fill out a packet of papers called an FMLA and turn it into an advisor. Then it has to be approved by the advisor. So, if you have to attend court proceeding on a monthly basis for child custody issues....you will be fired.

    Advice to ManagementAdvice

    Do some research on some of your absences. Sometimes missing court is not an option.

    Recommends
    Approves of CEO
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