There are newer employer reviews for T-Mobile

Great Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at T-Mobile

Pros

It has great benefits even for some part time employees. In a sales role, the pay is pretty solid.

Cons

Like any company the quality of your day to day work life depends on the direct management. I've been fortunate enough to have great managers thus far in two separate stores. I've heard others haven't been so lucky, but there is bad management anywhere you go. Currently T-Mobile is setting themselves outside of the "pack" so to speak in the mobile world by trying new policies and sales tactics. The drawback is that since they're a little out of the box, the future is unsure. So, in that regard I guess that's a Con.

Advice to ManagementAdvice

It's always best to stay in touch with the general environment and real life situations the front end employees are dealing with. That way when new procedures and policies are made the transitions are more smooth.

Recommends
Positive Outlook
Approves of CEO
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  1. Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at T-Mobile full-time (less than a year)

    Pros

    The company is really setting a new standard in the wireless industry with its uncarrier strategy. Employees are treated well, compensation is fair and commissions are uncapped. Company benefits are very good and there is an awesome discount for employee plans.

    Cons

    While the uncarrier strategy is great, it can be challenging to sell devices to customers who are credit challenged. Down payments and deposits can be high. T-Mobile's coverage is very poor in rural areas. Numbers play a large role in getting promoted, even when in a low volume store. Potential Sprint buyout.

    Advice to ManagementAdvice

    Improve coverage in rural areas.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful

    No life outside of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Manager in Seattle, WA
    Current Employee - Communications Manager in Seattle, WA

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    Good pay, exciting industry, in a company that's doing much more than status quo

    Cons

    Unsustainable workload, depending on your talent. It all depends on your team of course, but on mine, if you have talent, you will be rewarded with never ending work. If you don't, you can skate by.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for T-Mobile

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