T-Mobile

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2064 Employee Reviews (View Most Recent)

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Great Company

Anonymous Employee (Current Employee)

ProsIt has great benefits even for some part time employees. In a sales role, the pay is pretty solid.

ConsLike any company the quality of your day to day work life depends on the direct management. I've been fortunate enough to have great managers thus far in two separate stores. I've heard others haven't been so lucky, but there is bad management anywhere you go. Currently T-Mobile is setting themselves outside of the "pack" so to speak in the mobile world by trying new policies and sales tactics. The drawback is that since they're a little out of the box, the future is unsure. So, in that regard I guess that's a Con.

Advice to Senior ManagementIt's always best to stay in touch with the general environment and real life situations the front end employees are dealing with. That way when new procedures and policies are made the transitions are more smooth.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Retail Sales Associate

    Retail Sales Associate (Current Employee)

    I have been working at T-Mobile full-time for less than a year


    Pros: The company is really setting a new standard in the wireless industry with its uncarrier strategy. Employees are treated well,… Cons: While the uncarrier strategy is great, it can be challenging to sell devices to customers who are credit challenged. Down payments and deposits can be… Advice to Senior Management: Improve coverage in rural areas. Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    RSA (Retail Sales Associate)

    Anonymous Employee (Current Employee)

    I have been working at T-Mobile


    Pros: I had no prior phone sales experience and I am still doing very well at my position bc of the extensive training system and a… Cons: Almost impossible to find full time positions. Advice to Senior Management: Great job. What you're doing is working well. If it's not broke, don't… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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