There are newer employer reviews for T-Mobile

Retail Sales Associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate
Current Employee - Retail Sales Associate

I have been working at T-Mobile full-time (less than a year)

Pros

The company is really setting a new standard in the wireless industry with its uncarrier strategy. Employees are treated well, compensation is fair and commissions are uncapped. Company benefits are very good and there is an awesome discount for employee plans.

Cons

While the uncarrier strategy is great, it can be challenging to sell devices to customers who are credit challenged. Down payments and deposits can be high. T-Mobile's coverage is very poor in rural areas. Numbers play a large role in getting promoted, even when in a low volume store. Potential Sprint buyout.

Advice to ManagementAdvice

Improve coverage in rural areas.

Recommends
Neutral Outlook
Approves of CEO
reviews filtered by
  • Any Location
  • Any Job Title
  1. 2 people found this helpful

    No life outside of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Manager in Seattle, WA
    Current Employee - Communications Manager in Seattle, WA

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    Good pay, exciting industry, in a company that's doing much more than status quo

    Cons

    Unsustainable workload, depending on your talent. It all depends on your team of course, but on mine, if you have talent, you will be rewarded with never ending work. If you don't, you can skate by.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. This place is a first class joke where leaders pretend to leaders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in Saint Louis, MO
    Current Employee - Business Development Manager in Saint Louis, MO

    I have been working at T-Mobile full-time (more than a year)

    Pros

    Pretty good pay and benefits but if you sell something it is hard to keep customers because the service is terrible.

    Cons

    Sales Management in St Louis is an absolute joke! Most unethical place I have ever worked.

    Advice to ManagementAdvice

    Start over from top down and start building out network. T-Mobile will always be #4 unless you expand network.

    Approves of CEO
There are newer employer reviews for T-Mobile

Work at T-Mobile? Share Your Experiences

T-Mobile

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.