T-Mobile

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2078 Employee Reviews (View Most Recent)

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Retail Sales Associate

Retail Sales Associate (Current Employee)

ProsThe company is really setting a new standard in the wireless industry with its uncarrier strategy. Employees are treated well, compensation is fair and commissions are uncapped. Company benefits are very good and there is an awesome discount for employee plans.

ConsWhile the uncarrier strategy is great, it can be challenging to sell devices to customers who are credit challenged. Down payments and deposits can be high. T-Mobile's coverage is very poor in rural areas. Numbers play a large role in getting promoted, even when in a low volume store. Potential Sprint buyout.

Advice to Senior ManagementImprove coverage in rural areas.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    No life outside of work

    Communications Manager (Current Employee) Seattle, WA

    I have been working at T-Mobile full-time for more than 3 years

    Pros: Good pay, exciting industry, in a company that's doing much… Cons: Unsustainable workload, depending on your talent. It all depends on your team of course, but on mine, if… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst place to work and grow

    Customer Service Representative (Former Employee) Oakland, ME

    I worked at T-Mobile full-time for more than 3 years

    Pros: Pay and benefits but that's about it Cons: Training is horrible, there is no balance between work and family there… Advice to Senior Management: Treat your employees like human beings, care about more than the numbers and in turn your… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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