T-Mobile

www.tmobile.jobs
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There are newer employer reviews for T-Mobile

 

Call center management cares but it's still a call center job and depends on the customers calling.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Nashville, TN
Current Employee - Customer Service Representative in Nashville, TN

I have been working at T-Mobile full-time (less than a year)

Pros

Great benefits and fair policies

Cons

Constant work with no breathing room and customers always fighting you.

Advice to ManagementAdvice

To actually make it the best place to work and grow, make extra training available which is necessary for the next position up.

Recommends
Positive Outlook
No opinion of CEO

2626 Other Employee Reviews for T-Mobile (View Most Recent)

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  1. 2 people found this helpful  

    No life outside of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Manager in Seattle, WA
    Current Employee - Communications Manager in Seattle, WA

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    Good pay, exciting industry, in a company that's doing much more than status quo

    Cons

    Unsustainable workload, depending on your talent. It all depends on your team of course, but on mine, if you have talent, you will be rewarded with never ending work. If you don't, you can skate by.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Retail Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile part-time

    Pros

    Flexible schedule, great health benefits and PTO.

    Cons

    Be prepared to get micro-managed all the time, yes its a sales environment but sometimes a NO means NO and management does not seem to understand that.

    Advice to ManagementAdvice

    Stop saying that everything is an excuse, if you have no answer to it at least don't call it an excuse!

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for T-Mobile

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