There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Culture is okay if you know how to plat politics.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Leader in Lake Forest, CA
Former Employee - Retail Sales Leader in Lake Forest, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at T-Mobile full-time (More than a year)

Pros

Hard to get fired.

Cons

Pay is good only of manager or at a high volume store.

Advice to Management

Have RSLs earn commissions too.

Other Employee Reviews for T-Mobile

  1. Helpful (4)

    A company with great intentions, but no execution!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Sales Representative in Richmond, VA
    Former Employee - Customer Service and Sales Representative in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile full-time (More than a year)

    Pros

    T-mobile is a wonderful company to work for, that is if you meet business requirements. The pay is mediocre, especially someone like me who went to school full-time, benefits are superb and a lot of flexibility in schedules if you're a top performer.

    Cons

    If you are applying for the customer service position at a call center, just keep in mind, that you literally are the front line for magenta, which means anything negative about reception, customer service at retail stores, etc. you will hear the back end of it. T-mobile customer service department serves a dual purpose, give the customers what they want, and let them vent.

    Advice to Management

    Upper management needs to be parallel with customer service reps, not some bogus incentive competition or some form of method to get employers motivated, metrics need to be reworked and management needs to be on the same page as entry-level employees! No excuses!


  2. can make good money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Tampa, FL
    Current Employee - Retail Sales Associate in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    great benefits, work with schedule

    Cons

    some goals are unrealistic and out of reach

    Advice to Management

    listen to front line employees


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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