There are newer employer reviews for T-Mobile

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate in Jersey City, NJ
Current Employee - Retail Sales Associate in Jersey City, NJ

I have been working at T-Mobile part-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

They pay very well for the amount of work that we do. Everyone is really just a joy to work with.

Cons

Some times customers can add some stress but with your team to help there is nothing you can't handle

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  1. A broken IT system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Analyst in Bellevue, WA
    Former Contractor - Analyst in Bellevue, WA

    I worked at T-Mobile as a contractor (more than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Can work from home. You will be paid without work also. Just try to create something. It's a paradise if you work as a contractor. No pressure from management.

    Cons

    IT Process change every year and no real benefits. Working in a cellular company without any discounted phones.

    Advice to Management

    Please look into the areas where money is being spent in IT and how much of it is being wasted. Check how many projects scrapped after spending lot of budget. No proper management as its a outsourced to vendors. Vendors create work as they need money. Try to concentrate into lower level also.

  2. Not bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Chicago, IL
    Current Employee - Retail Sales Associate in Chicago, IL

    I have been working at T-Mobile part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great commission and bonuses available. Nice employee plans for phones with unlimited everything. Makes you think on your feet at all times.

    Cons

    Managers seem to suffer from a god complex and act as if their job is curing cancer. Pretty standard with retail jobs.

    Advice to Management

    Your management team needs to be approachable and my current management team is the exact opposite. Customers complain about their attitudes constantly. We get it, it's sales, but lighten up!

There are newer employer reviews for T-Mobile

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