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There are newer employer reviews for T-Mobile

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Well run co, but lacks leadership and has convoluted org structure.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Manager in Bellevue, WA
Former Employee - Senior Manager in Bellevue, WA

I worked at T-Mobile full-time (More than 3 years)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

Some of the best reasons to work at TMUS are work-life balance and breadth of experiences you can get across network, handsets, retail, and telecom services. While performance is fairly and openly discussed promotions can take time, even for top performers, which can be frustrating.

Cons

Some of the worst reasons to work at TMUS are a top heavy org structure with sr mgr, dr, sr dir, and VP having a pretty sizeable and sometimes unclear overlap. Comp is ok relative to workload but below other large corporates in the Seattle area.

Advice to Management

Stick you neck out and innovate, this industry certainly isn't getting any easier.

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  1. T-Mobile Tried Outsourcing and failed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist II in Bellevue, WA
    Former Employee - Specialist II in Bellevue, WA

    I worked at T-Mobile full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    This company had a family sense to it when it was under then CEO Robert Dotson (up to 2011). They treated you with personally with upward career mobility. I understand that the new CEO currently is returning back to core values.

    Cons

    After new CEO after Dotson and the failed merger with At&t, slash & burn was the mainstream including outsourcing over 900 people from Corporate. Many positions (including my former one) was not able to be handled by people in India and was returned back to corporate

    Advice to Management

    Keep positions here in US and trust your employees to make the right decisions. The overall extra costs will not be as much as loosing business, employee expertise and stability to your company.


  2. Un-carrier Saved T-Mobile

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRM Operations Manager in Bellevue, WA
    Current Employee - CRM Operations Manager in Bellevue, WA

    I have been working at T-Mobile full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, good benefits, good enterprise vision with Un-carrier strategy. My small team and manager are awesome!

    Cons

    Cesspool of politics, lack of vision between Marketing and Campaign Operations, many departments with myopic and silo perspective, very day to day firefighting drills.

    Advice to Management

    Un-carrier strategy is amazing and the company at an enterprise level is doing the right things. Marketing and Campaign Operations are not in alignment and lack cohesive and collaborative vision


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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