T-Mobile

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2065 Employee Reviews (View Most Recent)

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Don't go with a privately operated branch.

Retail Sales Associate (Current Employee)

ProsCompensation can be adequate when you push very hard to sell T-Mobile products. I enjoy my co-workers very much. Locations are great as well.

ConsPoor communication. Inadequate and old computer systems. Some computers are still running XP which Microsoft no longer supports. $8.25 an hour is not enough of an hourly base pay. They are harsh on you for not selling enough of this or enough of that, but when you do meet or even exceed your goals it is seriously over looked.

Advice to Senior ManagementGet better computers and reward your employees. Seriously clean up your TPR operations.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    RSM

    RSM (Current Employee) San Francisco, CA

    I have been working at T-Mobile full-time for more than 3 years


    Pros: Discount on monthly bill, hire your own associates which enables… Cons: Disconnect between what's realistically feasible in the retail stores and required goals and actions. Upper leadership is constantly trying to come up with creative ways… Advice to Senior Management: When visiting a store put the phone and laptop away and truly observe and listen to interactions to get a real assessment of how the… No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Somewhat disappointed after working for another wireless company

    Retail Store Manager (Current Employee) Bristol, VA

    I have been working at T-Mobile full-time for more than a year


    Pros: Health insurance costs are low. Cons: Wireless coverage is limited in the area. Advice to Senior Management: less micro-managing Yes, I would recommend this company to a friend More
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