There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (1)

Good job for college students - not a career

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Associate in Irvine, CA
Current Employee - Retail Sales Associate in Irvine, CA

I have been working at T-Mobile part-time (More than 5 years)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

Flexible hours for college students, paid time off, commission based, phone discount program, education assistance for those who qualify

Cons

often working under stressful conditions, company always hires from outside rather than promoting from within, almost impossible to call in sick, hard work goes unnoticed, changing commission structure makes it harder and harder to make money.

Advice to Management

Appreciate your employees more. Consider developing associates and preparing them to advance in the company rather than hiring from outside every time a position opens.

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  1. Good pay, but horrible work/home balance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Coach in Wichita, KS
    Former Employee - Customer Care Coach in Wichita, KS

    I worked at T-Mobile full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The pay is good, more than most other customer service jobs. I enjoyed the relationships I built with by peers and the people I managed.

    Cons

    As a supervisor, the workload is more than what can accomplished during a workday. This results in working many hours at home on a company provided laptop. It felt like the company owned you and you never had a seperation from work. The company is very reactive. When metrics are not being met, their response is to start writing up employees. It was not like this when I first started, but it was why I left in the end. I supervised 15-20 employess and did not feel what I was asked to do was ethical.


  2. Best Comp to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great environment and best pay

    Cons

    Lower management needs an overhaul

    Advice to Management

    Listen to your workforce.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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