T-Mobile

www.tmobile.jobs
There are newer employer reviews for T-Mobile

 

Good job for college students - not a career

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate in Irvine, CA
Current Employee - Retail Sales Associate in Irvine, CA

I have been working at T-Mobile part-time (more than 5 years)

Pros

Flexible hours for college students, paid time off, commission based, phone discount program, education assistance for those who qualify

Cons

often working under stressful conditions, company always hires from outside rather than promoting from within, almost impossible to call in sick, hard work goes unnoticed, changing commission structure makes it harder and harder to make money.

Advice to ManagementAdvice

Appreciate your employees more. Consider developing associates and preparing them to advance in the company rather than hiring from outside every time a position opens.

Doesn't Recommend
Neutral Outlook
Approves of CEO

2509 Other Employee Reviews for T-Mobile (View Most Recent)

Sort: Rating Date
  1.  

    Disjointed, understaffed, and misdirected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at T-Mobile full-time (more than a year)

    Pros

    Some managers are very good, benefits are good.

    Cons

    HQ is clueless, and micromanages their micromanagement - leaving little time to work.

    Advice to ManagementAdvice

    Stop micro-managing adults like children - you'll get MUCH better results. There are way too many fire-drills, and priorities shift almost hourly. Roll up your sleeves and actually DO some of the work to understand what it takes - instead of just criticizing it.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Good learning experience with a lot of pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at T-Mobile part-time (less than a year)

    Pros

    You really learn a lot on this job customer relationships, sales, tech support, corporate systems etc. It also looks much better on a resume and can lead to better work than many types of traditional retail. Training is extensive and everyone is also very helpful fostering learning on the job.The perks are unbelievable for a part time job. Excellent full medical benefits with PTO, massive 75% discount on cell phone plans, even discounts with a huge variety of services from airline tickets to cars. The pay is also fantastic for the minimal amount of experience they require to be hired.

    Cons

    There are some pretty major cons. Like any sales job there is huge pressure to meet numbers. Here though they sometimes seem a little arbitrary and unrealistic. Without going into detail you are often pushed towards some morally suspect tactics and gaming the system to make sales numbers with the excuse that everyone does it. This only makes things worse since management sees this says oh numbers are great lets raise them. Then you are right back where you started relying on more poor tactics. There is also the feeling that management is baby sitting employees (enforcing little useless rules) rather than helping them improve or make goals. This goes all the way up through the management structure with each level nagging the one below.

    Advice to ManagementAdvice

    Set realistic goals that don't require loose morals to succeed. Continue with great training and benefits. Make employees feel more like contributing members of the team rather than herding them through sales numbers.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for T-Mobile

Work at T-Mobile? Share Your Experiences

T-Mobile

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.