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Retail Sales Associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Associate in Salt Lake City, UT
Current Employee - Retail Sales Associate in Salt Lake City, UT

I have been working at T-Mobile part-time (more than a year)

Pros

Wonderful pay and employee discounts to movies, amusement parks, hotels/flights, and even tuition reimbursement! For any high school graduate or newly admitted undergrad, this is a dream come true job. You have extremely flexible hours and the commission pay is great!

Cons

Keep in mind that although your hourly pay is more than over minimum wage, most new hires get stuck with part-time jobs. So selling is the only way you'll really see an improvement on your paycheck. Also, as much as they mean well managers tend to really only care about whether or not you're hitting your goal numbers. Customer service quality isn't really measured at the store level.

Advice to ManagementAdvice

I understand that you have a boss that's constantly down your neck but try relating to associates one by one. Constructive criticism is key.

Recommends
Neutral Outlook
Approves of CEO
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  1. Friendly, welcoming environment that deserves the "un-carrier" nickname

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY

    I worked at T-Mobile full-time (less than a year)

    Pros

    Everyone was incredibly welcoming and helpful whenever I had any questions.

    Culture was the best part. T-Mobile is all about being contrary relative to the other big carriers, the "un-carrier". And that sort of message is reflected in the employees, who can approach problems in more unique ways and tend to be less stiff than at other telecom companies.

    The hours are manageable on every level, and the work was stimulating. A great experience.

    Cons

    Time-off was always unpaid for interns like myself, without exception.

    Advice to ManagementAdvice

    Keep interacting with the offices outside of Washington.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Positive Culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Philadelphia, PA
    Current Employee - Retail Sales Associate in Philadelphia, PA

    I have been working at T-Mobile full-time (more than 3 years)

    Pros

    Compensation, culture, schedule flexibility, and benefits.

    Cons

    The ever looming phantom of a merger.

    Recommends
    Neutral Outlook
    Approves of CEO
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