There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

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Helpful (2)

Great Place to Work!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supply Chain Planner in Bellevue, WA
Former Employee - Supply Chain Planner in Bellevue, WA

I worked at T-Mobile full-time (More than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

-Strong leadership taking the company in an exciting new direction.
-Great departmental leadership
-Plenty of room to grow
-Excellent benefits and time off

Cons

-Still fourth place in the industry, can be unstable at times
-Not a lot of "perks"
-Frequent possibility of sale
-Communication between departments can be poor at times

Advice to Management

Keep doing what you're doing! Maybe more after work activities to increase camaraderie.

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  1. Learned a lot from teammates and upper management. Great Place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Redmond, OR
    Former Employee - Customer Care Representative in Redmond, OR

    I worked at T-Mobile full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, pay, shift differential pay, great work/life balance and fun atmosphere. Career opportunities plentiful.

    Cons

    When they changed company focus from right fitting and customer service to basically just sales. There were so many different approaches the company forced upon us that it ruined the customer experience and had a large increase in escalated calls.


  2. Very fulfilling but extremely draining.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Wilkes-Barre, PA
    Current Employee - Retail Sales Associate in Wilkes-Barre, PA

    I have been working at T-Mobile full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment is great as is leadership
    Training covers pretty much everything and they don't send you in until you're ready.

    Cons

    The pay could be some what better and the commission structure changes too frequently. Very hard to keep up with all the new plans as something new comes out every two months.

    Advice to Management

    Make your comissions structure and stick to it. Not understanding how you are paid has and impact on performance.


There are newer employer reviews for T-Mobile
There are newer employer reviews for T-Mobile

See Most Recent

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