T-Mobile

  www.tmobile.jobs
  www.tmobile.jobs
There are newer employer reviews for T-Mobile

1 person found this helpful  

Not a bad place to work, if your in a good location!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Retail Sales Associate in Orlando, FL
Current Employee - Retail Sales Associate in Orlando, FL

I have been working at T-Mobile

Pros

- Best benefits I have ever seen
- Very flexible with scheduling, good work-life balance
- Rewarding job with regards to constant learning, helping customers, and employee perks such as a cheap phone bill and discounts on phones

Cons

- If you are in a low-volume location, or in a bad credit-demographic location, commission checks are absolutely pitiful, which is the bread and butter of how much you can really earn
- Negativity can spread quickly throughout your own team, and the whole market as well, and it is important to maintain a positive attitude especially in the eyes of top management
- Market Managers can sometimes form good 'ol boy networks with certain store managers, which can limit movement and growth potential to the point where it is almost crippling to some reps

Advice to ManagementAdvice

My real advice goes to C-Level management, they seem pretty out of touch at times when it comes to understanding the perspective of the front line employee. Very often I have seen changes implemented that just flat out dont work, do not function, or inhibit efficiency at the selling level. But I do understand the difficulties involved with communicating up and down the chain, plus the new CEO seems like he is trying to regain touch with the frontlines.

Recommends
No opinion of CEO

2373 Other Employee Reviews for T-Mobile (View Most Recent)

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  1.  

    Great place to work for a "work-life" balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - National Account Manager in Bellevue, WA
    Current Employee - National Account Manager in Bellevue, WA

    I have been working at T-Mobile

    Pros

    At T-Mobile I've been promoted within several times. I worked hard to get to my position, and I was awarded with promotions. My managers have always been fair, and let me own my work.. and not micro manage. I enjoy everyone on my team, and everyone treats eachother well. Ok to work from home if needed, and very flexible.

    Cons

    There are a lot of slackers at T-Mobile, and people get away with it. I don't think folks at an equal level are held to the same standards. Direction of goals constantly change and I feel like I'm always scrabbling to do the "focus goal", and then it could change. Quotas are not fair... they will give you 3 month rolling average, and then a 30% increase YOY.

    Advice to ManagementAdvice

    Measure similar jobs with the same ruler. Don't award people just because they are in the inner circle. Stay consistent with your message, and promote within. I was fortunate to be promoted within, however many people feel like all T-Mobile does is looks for outside candidates.

    Recommends
    No opinion of CEO
  2.  

    Good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Coach in Oakland, ME
    Current Employee - Coach in Oakland, ME

    I have been working at T-Mobile

    Pros

    People and Values and Environment are strengths

    Cons

    Work load can be overwhelming and last minute changes to workload can add to stress

    Advice to ManagementAdvice

    Impove long term planning on site level to help others to prepare for change and increase in work.

    Recommends
    No opinion of CEO
There are newer employer reviews for T-Mobile

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