There are newer employer reviews for TD Commerce Bank
There are newer employer reviews for TD Commerce Bank

See Most Recent

OK, not wonderful!

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Newark, NJ
Former Employee - Customer Service Representative in Newark, NJ
Doesn't Recommend
No opinion of CEO

Pros

Easy to relocate, convenient locations and training classes provided. Employee appreciation (verbal-most of the time) and interaction is encouraged. Supports education.

Cons

Salary on the low end when compared to others in similar industries.

Advice to Management

Increase communication and a more competitive salary would decrease turnovers.

Other Employee Reviews for TD Commerce Bank

  1. TD will just be another bank. Goodbye Commerce Bank

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in New York, NY
    Former Employee - Customer Service Representative in New York, NY
    Recommends
    Approves of CEO

    Pros

    You can feel proud to work for such a high growth bank. The people are friendly. Everyday is different. Good customer service is the main focus and not meeting quotas (at least not yet). As a CSR information is always available. The WAG is helpful. Compared to other banks TD Commerce Bank will offer more in compensation than Chase, NorthFork/Capital One, Bank of America, and all local midsize banks. I don't know the fate of MR C but it was nice to have him around. I trust Penny Arcade will stick around. And maybe Mr C will go Green. Good bye old Commerce.

    Cons

    It is difficult to move up in the company. There compensation is better than other banks but gives low raises. Their % raise increase is a mere 4% which is standard for a big company like Commerce. They don't offer Bonus's or salary to small time workers. Overtime is managed so it is difficult for those who want to make more $. The worst part of the job is GREETING. Oh how much i hated to greet. Yes it helps the customer find its way to the line and sit to wait for Customer service than to run up to them.

    Advice to Management

    You a check and balance of power on supervisors.


  2. A Launch Pad More Than a Career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Philadelphia, PA
    Current Employee - Senior Customer Service Representative in Philadelphia, PA
    No opinion of CEO

    Pros

    Quick advancement if you want it. Great way to get a title onto your first resume. People are friendly for the most part. Full time employees receive 24 days off per year to start (see below for reason why). Flexible place to work if your in school. Part time plus lets you do 30 hours a week and get benefits (which are inexpensive).

    Cons

    Pay here is tough to swallow. They are open 361 days a year which equates to weekend shifts and working holidays other banks and gov't receive off. Management is not always the most professional. Tuition reimbursement could be more.

    Advice to Management

    Start taking the banking industry more seriously. Demand more of emplyees and pay them more for it. It seems like you allow problems to fester in the branches themselves. In turn, take decisive action and ask HR to recruit better talent.


There are newer employer reviews for TD Commerce Bank
There are newer employer reviews for TD Commerce Bank

See Most Recent

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