TD Commerce Bank
2.8 of 5 59 reviews
www.commerceonline.com Cherry Hill, NJ 5000+ Employees

59 Employee Reviews (View Most Recent)

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Stay Away

Customer Service Representative (Current Employee)
Port Chester, NY

I have been working at TD Commerce Bank

ProsIf you have the right people backing you up then you can move up in the company fairly quickly. Can make a good amount of money in the industry but of course have to know the right person. The hours are flexible and if you are still in school it is a great way to get a decent name on your resume. You can meet pretty interesting people and network. It is a wonderful way to get your foot in the door if you are willing to do a bit of sucking up to. Great job for moms and students.

ConsWhere do I begin....they treat you like a slave. Pay is mediocre for the amount of hours. They don't explain procedures properly and then expect you to know what you are doing. They bend the rules for whom they please and screw others over. They quality of life, that an employee that works in the branch lives is horrible. They expect you to kiss the customers butts while they treat you like crap. When you finally go out of your way to help someone nobody, not even the manager appreciates it. They have extremely stupid rules that make more work for you and inconveniences the customer unlike what their motto.

Advice to Senior ManagementBetter training management. Provide more feedback and proper procedure explanation. Encouragement of all employees not just a select few. Hire more professional staff.

No, I would not recommend this company to a friend

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  • Work/Life Balance
         
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TD will just be another bank. Goodbye Commerce Bank

Customer Service Representative (Former Employee)
New York, NY

I worked at TD Commerce Bank


Pros: You can feel proud to work for such a high growth bank. The people are friendly. Everyday is different. Good customer service is the main… Cons: It is difficult to move up in the company. There compensation is better than other banks but gives low raises. Their % raise increase is… Advice to Senior Management: You a check and balance of power on supervisors. Yes, I would recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Don't be fooled!

Anonymous Employee (Current Employee)
Wilmington, DE

I have been working at TD Commerce Bank


Pros: TD Commerce appears to be a growing institution. Cons: Opportunities are based more on who you know versus what you… Advice to Senior Management: Reward on performance & keep employees satisfied! No, I would not recommend this company to a friend More

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