There are newer employer reviews for TD Commerce Bank

1 person found this helpful  

Promises with no proper follow-thru.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Customer Service Repr  in  Philadelphia, PA
Current Employee - Senior Customer Service Repr in Philadelphia, PA

I have been working at TD Commerce Bank

Pros

Overall, the Bank is a fun place to work.most days you can go to work and have a good time. The hours are flexable and can be worked to fit your schedule pretty easily as long as you are willing to work at least some nights and weekends.

Cons

The system for advancing in your career at the bank is lacking at best. They have a program called CASH that is supposed to train you to move up. But, while the classes are great, once you finish the program and get certified for your given position the reality becomes that you end up being responsible for the work of the new position without the pay or promotion to back it up. Add to that that the feedback from your regional managers as to what you need to do to get promoted is non-existant.

Advice to ManagementAdvice

Make sure your CASH program participants don't feel lost in the shuffle. At the very least communicate with them as to any hold-ups with regards to their promotions, either because of the need for further development or the lack of availabe positions.

Approves of CEO

61 Other Employee Reviews for TD Commerce Bank (View Most Recent)

Sort: Rating Date
  1.  

    OK, not wonderful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Newark, NJ
    Former Employee - Customer Service Representative in Newark, NJ

    I worked at TD Commerce Bank

    Pros

    Easy to relocate, convenient locations and training classes provided. Employee appreciation (verbal-most of the time) and interaction is encouraged. Supports education.

    Cons

    Salary on the low end when compared to others in similar industries.

    Advice to ManagementAdvice

    Increase communication and a more competitive salary would decrease turnovers.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Port Chester, NY
    Current Employee - Customer Service Representative in Port Chester, NY

    I have been working at TD Commerce Bank

    Pros

    If you have the right people backing you up then you can move up in the company fairly quickly. Can make a good amount of money in the industry but of course have to know the right person. The hours are flexible and if you are still in school it is a great way to get a decent name on your resume. You can meet pretty interesting people and network. It is a wonderful way to get your foot in the door if you are willing to do a bit of sucking up to. Great job for moms and students.

    Cons

    Where do I begin....they treat you like a slave. Pay is mediocre for the amount of hours. They don't explain procedures properly and then expect you to know what you are doing. They bend the rules for whom they please and screw others over. They quality of life, that an employee that works in the branch lives is horrible. They expect you to kiss the customers butts while they treat you like crap. When you finally go out of your way to help someone nobody, not even the manager appreciates it. They have extremely stupid rules that make more work for you and inconveniences the customer unlike what their motto.

    Advice to ManagementAdvice

    Better training management. Provide more feedback and proper procedure explanation. Encouragement of all employees not just a select few. Hire more professional staff.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for TD Commerce Bank

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