There are newer employer reviews for TD Commerce Bank
There are newer employer reviews for TD Commerce Bank

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Helpful (1)

TD Bank. Its a job.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Banking Specialist I in Mount Laurel, NJ
Current Employee - Banking Specialist I in Mount Laurel, NJ

I have been working at TD Commerce Bank

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Plenty of overtime available
4 weeks of PTO yearly
Great, fun co-workers
Nicely decorated and well maintained work enviorment
Major highways close by for easy commuting
SOME very professional, knowledgable yet down to earth leadership

Cons

Low pay. A customer service rep barely earns enough to get by.
Need for meaningful recognition for good work, more than confetti, claping..and a balloon.
Recently changed quality standards that allow small mistakes to result in constant "warnings"
Low employee morale as a result of above mentioned quality standards
An overall feeling among employees that nothing is good enough
Too much inconsistant information between supervisors.
Branches and call center need to be on the same page and stop pushing customers back and forth between the branches and call center.
Higher management playing favorites. "Playing the game" should not be necessary to get ahead.
Not enough leadership on the floor for reps to go to for help. This makes it necessary to keep customers on hold loo long.
Leadership who will offer excuses instead of help.
I could go on, but I have to get to work!

Advice to Management

Too much micro management and negativity. We got JD Powers 3 years running before changing quality standards.

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  1. TD Bank good first job in high school

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Weekend Supervisor in West Palm Beach, FL
    Former Employee - Weekend Supervisor in West Palm Beach, FL

    I worked at TD Commerce Bank

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    They give a good amount of Paid Time Off, and are flexibile about vacations. Give employees a chance for promotion

    Cons

    Management is rarely around and are most often on power trips, getting the promotion is hard unless you are very persistent

    Advice to Management

    Look at employees day to day performance rather than one good thing or one bad thing. Make promotions more realistic and make it easier to go from branch to corporate.


  2. Very classy place.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Manager in New York, NY
    Current Employee - Risk Manager in New York, NY

    I have been working at TD Commerce Bank

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    great place to work. people are nice and considerate. bosses are understanding and give you a lot of leeway and then some.

    Cons

    some times overbeaing corporate mandates and rules make it hard at times to have the freedom to get things done quickly.

    Advice to Management

    keep beauracracy to a minimum. give more independence to workers who have established a track record to make important decisions.


There are newer employer reviews for TD Commerce Bank
There are newer employer reviews for TD Commerce Bank

See Most Recent

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