TDS Telecommunications

  www.tdstelecom.com
  www.tdstelecom.com
There are newer employer reviews for TDS Telecommunications

3 people found this helpful  

Satisfied

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Marketing in Madison, WI
Current Employee - Marketing in Madison, WI

I have been working at TDS Telecommunications full-time (more than 5 years)

Pros

Nice benefits
Pay is competitive - bonus when goals are hit and sometimes even when not
Great environment mostly great people to work with
Commitment from Corporate
Limited instances of old school hierarchy mentality
Access to leadership in nearly all cases
People work hard
Madison is a great place to live
Office is a great building, in a safe place, with access to anything you need at lunch or after work

Cons

Not sure where company is going
Seems to live in old world where decisions didn't need to be made immediately
Some executives are clearly riding it out until retirement and won't put their necks on the line
Politics more pervasive than they appear
HR not very good at recruiting but active in keeping the organization competitive

Advice to ManagementAdvice

The company needs an influx of new executives to jump start the company.
Make decisions promptly

Recommends
Neutral Outlook

74 Other Employee Reviews for TDS Telecommunications (View Most Recent)

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  1.  

    happy with my new job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Sales Advisor in Monroe, WI
    Current Employee - Consumer Sales Advisor in Monroe, WI

    I have been working at TDS Telecommunications full-time (less than an year)

    Pros

    a professional place to work

    Cons

    dialer is a serious problem to route calls to certain people and not giving a fair share of calls

    Advice to ManagementAdvice

    change dialer to give everyone a fair shot at sales calls and not just service/billing calls.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    BEWARE - THIS COMPANY WILL FIRE YOU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Advisor (Aka Bill Collector) in Madison, WI
    Former Employee - Financial Services Advisor (Aka Bill Collector) in Madison, WI

    I worked at TDS Telecommunications full-time (more than an year)

    Pros

    parking lot and benefit package

    Cons

    you are a punching bag with no company support if something goes wrong - department managers prioritize $/call over everything else - I was fired because a customer complained about my tone of voice on an outbound collection call - if the complaint goes to human resources you are thrown out the door even though your performance metrics are outstanding (as were mine - two million dollars in 23 months for this company) - in other words, don't trust them.

    Advice to ManagementAdvice

    back up your employees if you expect them to do your dirty work - also get rid of the rats in human resources who take your version of the events and twist them to fire you - this happened to five other experienced top financial services collectors within a 6 week time span of my firing - what's really going on here? I smell many rats at this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for TDS Telecommunications

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