Glassdoor is your free inside look at TELUS Mobility reviews and ratings — including employee satisfaction and approval rating for TELUS Mobility CEO Darren Entwistle. All reviews posted anonymously by TELUS Mobility employees.
See all TELUS Mobility Reviews (109)
TELUS Mobility Employee Review
-
Comp & Benefits
-
Work/Life Balance
-
Career Opportunities
-
Senior Management
- Disapproves of CEO
1 person found this helpful
“most people work at the call centre for 3 years tops, no chance of advancement in recent years”
Former Employee – worked at TELUS Mobility
Pros – good benefits package
good experience dealing with difficult customers/situations
hone skills with dealing with public
good training opportunities when time allowed it
Cons – all shifts determined by seniority, even if others transferred from other depts
no flexibility with changing shifts unless requested months in advance
working at-home is a mixed blessing, still must deal with strict shift
must work during holidays unless at company close to 10 years
Advice to Senior Management – management should keep their word on deals made with employees
the phrase 'if technical issues didn't happen, this dept wouldn't be needed' is not a good excuse for issues with telus network that have persisted for years (ie receiving text, incorrect data charges)
No, I would not recommend this company to a friend
2011-12-14 21:44 PST
Reviews by Company
Salaries by Company
Flag this {0} as inappropriate
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Oops!
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
