There are newer employer reviews for TELUS Mobility

 

Great to make quick cash and learn sales skills.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative  in  Calgary, AB (Canada)
Current Employee - Sales Representative in Calgary, AB (Canada)

I have been working at TELUS Mobility full-time for more than a year

Pros

Great pay for amout of work, develop interpersonal skills

Cons

Stress, a lot of system outages. No social life and no consistent scheduled.

Advice to ManagementAdvice

create consistent scheduals

Recommends
Positive Outlook
Approves of CEO

158 Other Employee Reviews for TELUS Mobility (View Most Recent)

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  1.  

    good pay, watch your life-work balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Manager  in  Toronto, ON (Canada)
    Former Employee - Web Manager in Toronto, ON (Canada)

    I worked at TELUS Mobility full-time for more than 5 years

    Pros

    Great corporate structure to provide support down the chain.

    Cons

    Very long hours...management always pushes for more

    Advice to ManagementAdvice

    Your team is everything. Try to treat them with respect.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Not a long term choice, unless you are targeting their R&D / Technology business units

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Network Associate  in  Calgary, AB (Canada)
    Current Employee - Data Network Associate in Calgary, AB (Canada)

    I have been working at TELUS Mobility full-time for more than a year

    Pros

    Competitive pay, great benefits, clear corporate vision and goals, unionized workplace is likely the reason why the schedule and pay structure is so stable and predictable...which is a pro for many.

    Cons

    Really, the job itself was a giant con. I took it and stayed at it because I was working my way through university and needed a steady, low demand job. The job consists of continual abuse from customers and perpetual micro-management from your manager. These drawbacks certainly aren't unique to Telus Mobility (it's the call centre industry as a whole) but they certainly haven't found a way to make a thankless job a little less sucky.

    Advice to ManagementAdvice

    I wish I had advice. I don't envy management within customer care operations as I have worked in enough call centres to realize the many challenges they face with convincing unengaged team members so as to avoid explaining why numbers might be bad for upper management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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