Glassdoor is your free inside look at TELUS reviews and ratings — including employee satisfaction and approval rating for TELUS CEO Darren Entwistle. All reviews posted anonymously by TELUS employees.
Current Employee – been working at TELUS
Pros – Great training program, benefits start on day one (increase once probation is complete), extremely positive work environment.
Cons – As a customer care rep, day-to-day experiencedepends on the manager you're assigned to. My manager is forward-thinking, involves team in planning events, contests, "team builders". Other teams are worried about not meeting sales targets; I've seen more than one agen close to tears for not meeting hers.
Advice to Senior Management – Give all team members a chance to work on extra projects and have a chance to get off the phones once in a while; not just the ones who are constantly brown-nosing.
Yes, I would recommend this company to a friend
2012-01-31 17:38 PST
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