TELUS
3.5 of 5 517 reviews
www.telus.com Vancouver, Canada 5000+ Employees

517 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

This program was the most unorganized, ill thought position available.

Dell Printer Sales (Former Employee)
Las Vegas, NV

ProsCommission structure was great, until they capped the commission, then capped commission again, and later informed us that our commission would be docked according to breaks taken in excess of 30 minutes a day however they did not correctly identify break times and choose to doc commission based of time spent away from phone based on bathroom time., work week Monday thru Friday, work hours 6am - 2:30 pm

ConsManagement very disorganized. Management would not put anything in writing to prove exactly what the rate of pay was from one week to the next. Commission structure changed several times within a 1 months time spand to cover Telus bottom line. Management favored coworkers based on personal relationships not on actual work performance. Companies like this are a vial waste of time and are filled with empty promises. Programs are started and closed to make companies look good-like they are bringing jobs back to the US. When in real life these jobs are still being serviced by Manilla, and other 3rd world countries that take US jobs away from Americans, however what more would you expect from a Canadian run brand.

Advice to Senior ManagementManagement must learn how to treat employees correctly. People looking for work are not live stock, and hearding people in and out of a business is not practical nor is it beneficial to a work environment. If you require your employees to not use cell phone on the floor then common sense would tell you not to use yours on the floor too. Spending time with your employees may increase production, spending less time surfing the web, and texting (taking personal cell phone calls) while on the floor may actually make you look like you care about your position. Yes Veronica Ogletree and Joe Ferranti this means you!!!

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great Work Life Balance

    Anonymous Employee (Current Employee)

    I have been working at TELUS full-time for more than a year


    Pros: Great perks, medical benefits, lucrative bonus structure, Health Dollars, work… Cons: Limited training, work hours more towards PST timezone for people… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Worked my way up the ladder and made good money but the shift work was not worth it in the end

    Data & Network Assistance (Former Employee)
    Calgary, AB (Canada)

    I worked at TELUS full-time for more than 5 years


    Pros: The pay and benefits are very good - especially as you put in the… Cons: Shift work is always very hard on work-life balance. Being in a call centre where you work rotational shifts means you could… Yes, I would recommend this company to a friend More
There are newer reviews on TELUS.

Worked for TELUS? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at TELUS reviews and ratings — including employee satisfaction and approval rating for TELUS CEO Darren Entwistle. All reviews posted anonymously by TELUS employees.